Live-out Superintendent

As the leading and largest residential property management company in North America, FirstService provides full-service, professional community management services to more than 8,000 properties and over 1.6 million residential units across three provinces in Canada and twenty-one states in the United States. Each day, every member of our team strives to fulfill our mission - to deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in our care.

We are looking for a highly motivated Live-Out Superintendent for one of our upscale condominiums located in Markham.

Position: Live-Out Superintendent

Shift: Mon. - Fri. 0800-1600

Locations: Markham, ON

**To be considered for this position, you must have**:

- Prior experience as a residential Superintendent and a strong understanding of Building Automation Systems (BAS).
- You must also have excellent customer service skills and ensure communications are in a positive and professional manner both to the residents of the building, the board of directors and also the cleaning staff, who will work under your supervision.

**Superintendent Responsibilities and Duties**:

- Responsible for maintaining a clean, safe, healthy environment
- Responsible for reporting all deficiencies, maintenance requirements, vandalism and care taking supply inventory to the Property Manager as required
- Respond to any emergencies, interact with contractors and building residents.
- Perform check of mechanical room and handle garbage
- Get familiar with every single room in the building
- Ability to paint and do touch ups
- Follow and improve procedures, follow up on requests
- Ability to perform small repair in the common areas
- Perform ongoing prevention maintenance
- Enforce rules and regulations of the Condominium
- Give recommendations to solve and improve a situation
- Daily meeting with manager
- Create/improve reading log - keep records
- Other duties as assigned

**Superintendent Skills and Qualifications**:

- Experience with condominiums preferred - The Superintendent must have knowledge of BAS; also building machinery / equipment (boilers, chillers, pool, etc.)
- Strong customer service experience with residents is essential
- Knowledgeable of maintenance schedules - Proficient with: sprinkler room (dry and wet system), boiler room (electrical and gas), HVAC (glycol system, chiller system), generator room, elevator room, pool room, main electrical room, fire

panel, makeup air units, sump pumps, booster, pumps, irrigation system, compactor room, circulation pumps
- Excellent interpersonal, phone and customer service skills - Proficient English speaking and writing skills
- Ability to follow instructions
- Sense of responsibility is a must
- Highly energetic and able to respond to changing priorities in a positive manner

**Benefits of working with FirstService Residential**:

- Excellent opportunity for learning and professional development
- Competitive salary & Benefits Package