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Clerk Ii, Molecular Genetics Program
3 months ago
Compensation Pay Range:
$25.26-$31.04
Job Description:
The Clerk II is expected to work closely with the administrative support staff and other laboratory staff as well as the referring health care community.
JOB DESCRIPTION:
- Entering and verifying patient information in the appropriate software(s)
- Obtaining missing information from referral sources as required
- Retrieving, mailing, faxing and scanning reports, and other materials as required
- Handling enquiries regarding the Regional Genetics Program, from the general public and health care providers
- Triaging telephone calls appropriately depending on nature and urgency of the call
- Filing on-site, as well as managing off-site storage of related documents
- Working effectively as a team member within the Genetics Diagnostic Laboratory
- Carrying out other clerical duties and related responsibilities as necessary
QUALIFICATIONS
- Police Record Check (PRC) (Essential)
- High school diploma (Essential)
- College diploma in Medical Administration or related field (preferred)
- Excellent interpersonal and customer-service skills (Essential)
- Excellent organizational skills and attention to detail (Essential)
- Aptitude for databases/software packages and ability to learn new software packages quickly (Essential)
- Ability to take initiative, work as part of a team and be flexible (Essential)
- Knowledge of medical terminology (preferred)
- Previous clerical experience (Essential)
- Bilingual (English /French) (preferred)
- Please note you will be represented by the Laborers International Union of North America, (LiUNA).
CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at
- All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
We thank all those who apply, however, only those to be interviewed will be contacted.
CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.
RÉSUMÉ DES FONCTIONS
Le ou la titulaire travaillera en étroite collaboration avec le personnel administratif de soutien et le personnel du laboratoire ainsi qu’avec des organismes de soins communautaires.
DESCRIPTION DU TRAVAIL
- Saisir et vérifier les renseignements sur les patients dans le ou les logiciel(s) approprié(s).
- Obtenir les renseignements manquants des sources de renvoi lorsque nécessaire.
- Extraire, envoyer, télécopier et numériser des rapports, et d’autres documents lorsque nécessaire.
- Traiter les demandes de renseignements sur le Programme régional de génétique, venant du grand public et de la communauté des soins de santé.
- Faire un triage des appels téléphoniques en fonction de la nature et de l’urgence de l’appel.
- Effectuer du classement de documents sur place et gérer des documents hors site.
- Travailler efficacement au sein de l’équipe du laboratoire de diagnostic génétique.
- Accomplir d’autres tâches au besoin.
QUALITÉS REQUISES
- Vérification du casier judiciaire (Essentiel)
- Diplôme de fin d’études secondaires (Essentiel)
- Diplôme collégial en administration médicale ou en un domaine connexe (Préférable)
- Bon entregent et excellentes compétences de service à la clientèle (Essentiel)
- Excellentes compétences en organisation et attention au détail (Essentiel)
- Aptitude à l’utilisation de bases de données et de progiciels et capacité d’apprendre rapidement à utiliser de nouveaux logiciels (Essentiel)
- Sens de l’initiative, esprit d’équipe et souplesse (Essentiel)
- Connaissance de la terminologie médicale (Préférable)
- Expérience en tant que commis (Essentiel)
- Bilinguisme (français et anglais) (Préférable)
- Veuillez noter que vous serez représenté.e par le Syndicat de la fédération ontarienne des travailleurs de la santé, UIJAN Local 1110.
Si vous avez besoin de mesures d’adaptation pendant une phase du processus de recrutement, veuillez communiquer avec les Ressources humaines à
- Tous les renseignements reçus concernant les mesures d’adaptation resteront confidentiels et seront traités confo
