Case Manager/counsellor

2 weeks ago


Brandon, Canada YWCA WESTMAN WOMEN'S SHELTER Full time

The YWCA Westman shelters and supports women, their children, and those marginalized by gender who are escaping domestic violence.
- the YWCA has on the community. The individual will join the organization at a time of growth and re-development, and will be a key member of the team that will lead YWCA into the future._

The purpose of this position is to effectively lead and manage a team of support
workers while also managing casework to ensure clients move through the organization with the support and resources they need for success. The Case Manager|Counsellor will also offer couples counselling services.

**Duties & Responsibilities**:

- Lead and coach a team of Support Workers in providing appropriate services and support to clients.
- Effectively manage a team through strong leadership abilities, managing and providing mentorship to Support Workers.
- Provide case management support, including reviewing client case files and ensuring timely transitions through the agency service model.
- Develop strong and positive relationships with the clientele, fostering trusting and respectful connections.
- Maintain clear and consistent procedures to support the smooth functioning of client services.
- Maintain current and compliant documentation and ensure the team follows suit.
- Ensure the accurate and timely recording of statistics, responsible for overseeing monthly and annual reporting.
- Develop and maintain strong relationships with outside agencies and community resources.
- Deliver couples counselling through the Peaceful Futures Program.

**Strengths and Knowledge**
- A strong understanding of the issue of violence against women, their children and those marginalized by gender, including the types of abuse, family impact, and related historical, societal, and power issues.
- The ability to handle crisis situations calmly.
- The ability to approach all situations without judgement and meet people where they are.
- The ability to provide strong leadership to a team providing crisis support to a diverse client group.
- The ability to develop trusting bonds and relationships.

**Qualifications & Experience**
- A Bachelor's or a Master's degree in the field of counselling, therapy, mental health, psychology, psychiatric nursing, social work or a related social service discipline is required.
- An active membership in a college (ex: College of Registered Psychiatric Nurses of Manitoba, Manitoba College of Social Workers) or certification (ex: Registered
- Marriage & Family Therapist, Canadian Certified Counsellor).
- A License to deliver counselling services in Manitoba.
- Experience working in the Family Violence sector is an asset.
- A minimum of 5 years’ experience working in a leadership role.
- Experience working in a 24/7 residential facility is an asset.
- The strong ability to lead a team through growth and change.
- Strong organizational skills.
- An understanding of operations and workflow.
- Exceptional communication abilities.
- A strong understanding and belief in the community services sector and its purpose.

**Working Conditions**
Physical: This position is office-based at a sit-down desk. It requires meeting clients, walking and interacting with others in the facility. It requires the ability to navigate stairs.
Mental Health: This position will be exposed to crisis situations such as witnessing adults and children in distress/crisis.

**Job Types**: Full-time, Permanent

**Salary**: $36.00-$40.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Brandon, MB R7A 4J4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Leadership: 5 years (preferred)

Licence/Certification:

- License to deliver counselling services in Manitoba (required)

Work Location: In person

Application deadline: 2023-11-17
Expected start date: 2023-12-11


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