Patient Care Coordinator
3 weeks ago
**No previous medical experience is required for this position. **A Medical Office Assistant diploma would be an asset, but is not required. Dominion Medical Centres is hiring a full time and/or part time Patient Care Coordinator for our South Edmonton location(s).
**The Individual**
**The Position**
Located at our reception desk, the Patient Care Coordinator is the key connection between patients and physicians. The position requires the management of a high volume of phone calls, scheduling appointments, patient/clinic communication and a variety of other administrative office tasks. The Patient Care Coordinator ensures the efficient, professional operation of the clinic.
**Areas of responsibility include**:
- Greeting patients as the enter the clinic
- Answering incoming phone calls
- Processing incoming documents and accurately indexing them to patient files
- Utilization of our Electronic Medical Record software
- Performing a variety of general administrative tasks
**Qualifications/Skills Required**:
- Strong customer service skills
- Excellent time management and organizational skills
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Ability to work both independently and as a team
- 2+ years working in a medical, retail, administrative or office environment
Dominion Medical Centres is an Alberta based health care organization founded by physicians with a strong commitment to public health care and the Canada Health Act. Our goal is to provide comprehensive, convenient, and quality medical care.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Dominion Medical Centres is required to meet or exceed all safety practices dictated by Alberta Health Services.
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
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