Resource Administrator

1 month ago

Winnipeg, Canada New Directions Full time

New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams in their communities.

Child Home Services (CHS) is one of the many service areas within New Directions. This service area offers a range of home supports (i.e., family supports, foster home, group care homes, individualized homes, independent living, mentored living) to children, youth, and families who are dealing with challenges related to the experience of trauma and/or living with a disability. Our community-based resources are designed to support connection with family and community, a sense of belonging, and provide opportunities to engage in a meaningful life. This is achieved by creating a home environment that welcomes the participation of the child or youth as a member, supporting their pursuit of interests and goals, and helping maintain and strengthen the bond between the child or youth and their significant others. We provide an environment that is non-judgmental, safe, and caring.

**Responsibilities include (but are not limited to)**:

- Provide administrative, reception, data entry and clerical services, requiring knowledge of different reporting mechanics, compliance requirements, internal/external procedures.
- Assist with staff scheduling upon request.
- Oversee day-to-day office procedures and recommend changes when necessary.
- Participate in the development of service area specific policy and procedures.
- Order and maintains office supplies, protective equipment and select house supplies.
- Maintain and update files and client data base.
- Assist in developing and executing internal efficiencies to ensure a streamlined and well-functioning day-to-day work environment.
- Assist in processing invoices, including a range of internal/external transactions with our service providers.
- Assist in developing and editing a variety of internal forms.
- Attend CHS specific meetings and takes minutes.
- Completes all documentation as per licensing and New Directions requirements: individual logs/daily recordings/charts, appointments, contact with family and other professionals, incident reports, other documents (allowance, restitution, clothing, contracts, file audits, fire drill log and monthly checklist, maintenance reports, menus, vehicle reports, IPP reports, etc.)
- Is accountable for all monies spent on behalf of the New Directions as part of the home budget for the support of the children. This includes following all documentation procedures as directed by the supervisor.
- Handles, records and reconciles cash relating to participant expenditures
- Responsible for compiling and timely submission (i.e., by the first working day of the month) of monthly attendance sheets and billing forms, including billing of additional child support hours.
- Ongoing review of the Home’s logs, e.g., making sure medical/dental appointments scheduled and attended, food menu, fire drills, clothing and meds records, communication log, etc.
- Arranges home maintenance as needed in consultation with the Supervisor
- Completion of high school (or grade 12 equivalent) and additional business administration training from a recognized college or institution.
- Two to three years of experience in administrative roles that handle confidential information.
- Strong computer and data entry skills, with a minimum 60 w.p.m. typing in Microsoft Word, proficiency with Microsoft Excel and the full Microsoft Office Suite, and the ability to continuously learn new database processes. Experience working with SharePoint (or similar) and PowerPoint is considered an asset.
- Ability to self-manage time and balance work in order to meet strict timelines for the completion of tasks and competing priorities.
- Strong organizational skills, a keen attention to detail, and the ability to maintain strict confidentiality.
- Clear and concise verbal and written communication skills and a demonstrated ability to be diplomatic in handling all situations.
- Effective problem-solving ability and excellent customer service skills.
- The ability to work independently and as a part of a team.
- Valid Class 5 Driver’s License with access to a vehicle

Please forward their cover letter and resume by 4:30pm** March 27th 2023** to:
Recruitment Team

New Directions for Children, Youth, Adults & Families

500 - 717 Portage Avenue, Winnipeg, MB R3G 0M8
- We thank all applicants for their interest in New Directions; however, only those selected for an interview will be contacted._

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