Intensive Case Manager/day Treatment Counsellor

1 month ago

St Catharines, Canada Community Addiction Services of Niagara Full time

**Job Title**:Intensive Case Manager/Day Treatment Counsellor

**Duration**:Full-Time, contract ending March 31, 2024 with the possibility of extension

**Location**:Niagara Region

**Hours of Work**:35 hours/week, with evening work as required

**Hourly Rate**: $26.48-$30.65 per hour

**Reports To**:Director of Intensive Programs

**Posting Date**:Wednesday, March 22nd, 2023

**Closing Date**: Wednesday, March 29th, 2023 at 4:00 pm

**Application Process: Please include a cover letter and resume**

**Position Summary**

The Intensive Case Manager (ICM)/Day Treatment Counsellor provides comprehensive community treatment and housing supports to clients participating in the agency’s Addictions Supportive Housing Program (ASH) and Day Treatment Program. The position will provide assistance on a day-to-day basis through a continuum of functions that can include: initial and ongoing assessment, initial treatment planning and ongoing adjustments as required, community treatment, referral and integration of required services, life skill enhancement, advocacy, personal care coaching, self-efficacy promotion, and collaboration with other service providers.

**Qualifications**
- A relevant degree plus two years of addiction counselling or a relevant diploma with 5 years of addiction counselling.
- Registered or in the process of registering with a regulatory college (i.e. Ontario College of Social Workers and Social Service Workers and College of Registered Psychotherapists of Ontario)
- Current criminal record check.
- Valid Driver’s license and insurance.
- Current First Aid and CPR certification, preferred
- Experience using Catalyst database
- Proof of an approved completed series of a COVID-19 Vaccination.
- Experience working in a trauma informed care setting.

**Details of Position/Hours of Work**

Regular work week is 35 hours/week, with evening work as required.

The salary range is $26.48 per hour to $30.65 per hour.

Eligible for health & dental benefits after 3 months and company pension after 6 months

Regulatory College fees covered

**Skills and Abilities**
- Demonstrated ability to work co-operatively and negotiate effectively within a multi-disciplinary team of service providers.
- Effective written and oral communication skills, problem solving, advocacy and assessment skills
- Able to manage crisis and adverse situations with staff, clients and families.

**Duties and Responsibilities**

**1. Entry Services**

Inquiry contact:

- Collect information in enough detail to determine the client’s immediate needs and to provide direction for the next step.
- Intake: contact with a person to determine if eligible for agency services, to complete the intake form and orient the client to services available at agency and process.

**2. Assessment**
- Conduct a standardized assessment, using approved documents.
- Determine the client’s specific needs, goals, characteristics, problems and stage of change through mutual investigation or exploration.
- Provide clients with information about: the links between their problems and substance use /gambling, addictions treatment services and other community resources to address presenting issues and to initiate the treatment planning process by providing motivational feedback.

**3. Initial Treatment Planning**
- Negotiate individualized treatment plans, based on feedback from the assessment results, the client’s strengths, prioritized problem areas, clinical judgement, client’s preference and readiness to change, and identification of potential barriers to treatment entry.
- Develop a clear plan of action; including client’s identified goals, treatment interventions, specific referral as appropriate, duration and frequency of on-going services.

**4. Day Treatment Services**

Group:

- Facilitate structured content and process groups.
- Utilize effective group management techniques and presentation styles.
- Be familiar with program rules and follow standard procedures for managing and discharging participants.
- Individual:

- Conduct individual counselling sessions, the frequency and length of sessions may vary depending on the client’s needs and program format.
- Maximize clients’ participation in treatment, community services and events and actively promote self-efficacy,
- Counselling includes brief intervention, lifestyle and personal counselling to assist individuals to develop skills to manage substance abuse and/or gambling and related problems, and/or maintain and enhance treatment goals.
- Community treatment services also include activities such as early intervention, relapse prevention, crisis intervention, follow-up and aftercare.

**5. Client Liaison/Advocacy**
- Intervene on client's behalf, as requested or indicated, with other agency staff or other community services.
- Inform clients of office policies and grievance procedures when applicable.
- Maintain or preserve a professional counselling relationship between the client and as

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