Supervisor Business Applications
5 months ago
**About the City of Hamilton**
**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**
**JOB POSTING**
JOB ID #: 20940
Supervisor Business Applications
Corporate Services
Information Technology
55 York Blvd., 6th Floor
NUMBER OF VACANCIES: 1
UNION/NON-UNION: Non Union Mgmt Professional
HOURS Of WORK: 35.00 per week
- GRADE: 7
- SALARY/HOUR: $58.254 - $72.818 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.
STATUS/LENGTH: Full-Time Regular
Job Description ID #: 1490
SUMMARY OF DUTIES
GENERAL DUTIES
Leads Information Technology programs and initiatives that span City of Hamilton departments and impacts multiple technical environments. This requires advanced knowledge and insight in multiple municipal, business, and/or technology areas, and project management. The Supervisor may be assigned to one or more projects as a steering committee member, project team member and/or a project lead.
Participates in the industry analysis necessary to select processes and tools that determine the corporate direction for Information Technology for a 1 - 5 year period, and identifies opportunities for corporate and departmental efficiencies and improvements through business process reengineering.
Manages the performance of Systems Analysts, Application Support Analysts and external consultants, including daily operational supervision, resource scheduling, skills development and disciplinary actions.
Evaluates staff performance through the City’s Performance Accountability and Development process. Identify opportunities for performance improvement and recommends appropriate methods for realization thereof (training, mentoring).
Understands functional business requirements and identifies how client needs can be met through technology. Champions initiatives through the implementation of sustainable and forward thinking solutions.
Assists in the development of sectional and divisional goals that align with the goals of the department, City and council.
Provides project and /or workstream duration and effort estimates for design, development and implementation activities based on Project Development Lifecycle.
Reviews and approves the design, development and execution of system test plans, implementation plans and post-implementation reviews in collaboration with the other Information Technology sections.
Manages and prioritizes outstanding issues and supports staff in the development of resolution plans. Ensures appropriate information is communicated to clients.
Contributes to, and assists the Manager in the preparation of annual training and budget plans and recommends future budget appropriations.
Will be required to provide support to staff performing after hours on-call duties..
May be assigned to an initiative or project requiring the individual to take direction from other IT Managers.
Responsible for researching and recognizing opportunities for continuous improvement and business process re-engineering with respect to the strategies and technologies that directly relate to the management and delivery of information services.
Creates reports to various Committees and Council.
Delivers presentations to a variety of audiences including the city’s Senior Leadership Team.
Ensures that employees are provided with and use the appropriate equipment, material and/or procedures required to perform the assigned duties. Ensures that all employees perform work in accordance with applicable health and safety legislation and all City of Hamilton corporate and departmental policies and procedures. Ensures that appropriate action is recommended for those employees who do not work in compliance with legislation, policies or procedures.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Performs other duties as assigned which are directly related to the responsibilities of the position.
QUALIFICATIONS
University Degree or College Diploma in Computer Science, Information Systems or related discipline or an equivalent combination of education and relevant business experience.
Five or more years experience leading teams of developers and support staff..
Strong knowledge of system development lifecycles and supporting practices.
Progressively responsible and practical experien
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