Intermediate Testing Analyst- Hybrid

5 months ago

Mississauga, Canada Citi Full time

This role is for a Quality Assurance Analyst within Citi Commercial Bank's Account Onboarding space. This position is for someone with strong Manual and Automation testing ability who is familiar with workflow testing and partner system integration testing. This techno-functional role includes manual testing as well as creation and maintenance of automation scripts. This project has tight delivery timelines and as such flexibility and resiliency are required when dealing with all stakeholders and planning of deliveries. The team are undergoing an agile transformation so experience of agile principles and ways of working would be beneficial.

**Responsibilities**:

- Participates in story grooming and works closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts.
- Works complex testing assignments and scenarios.
- Identifies defects and recommends appropriate course of action; performs root cause analyses.
- Coordinates multiple testers and testing activities within a project.
- Retests after corrections are made to ensure problems are resolved.
- Documents, evaluates, and researches test results for future replication.
- Identifies, recommends, and implements process improvements to enhance testing strategies.
- Interfaces with development teams if clarification is needed on requirements or to convey test results.
- Exhibits good understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
- Requires basic understanding of how own area integrates within IT testing to achieve objectives.
- Makes evaluative judgments based on analysis of factual information.
- Participate in agile ceremonies and meetings.
- Evaluate best automation approach towards identification of Test data requirement and regression testing.
- Has direct impact on the team and closely related teams by ensuring the quality of the task’s services information provided by self and others.
- Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
- Provides informal guidance to new team members.
- Performs other duties and functions as assigned

**Qualifications**:

- 2-5 years experience of Testing within Financial Service industry
- Knowledge of the Software Development Lifecycle (SDLC) and QA methodologies Knowledge of Quality Process Knowledge of relevant operating systems, languages and database tools Knowledge of defect tracking systems and processes; including change management Knowledge of automated regression testing tools.
- Requires methodical approach to testing and problem solving.
- Specific software languages will be dependent of area of business

**Education**:

- Bachelor’s/University degree or equivalent experience

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.
- **Job Family Group**:
Technology
- **Job Family**:
Technology Quality
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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