Parts & Service Advisor

2 weeks ago

Port Hawkesbury, Canada Canso Ford Sales Full time

Canso Ford Sales is currently seeking a motivated individual to join our team as an Parts & Service Advisor.

**What would your duties be as an Parts & Service Advisor at Canso Ford Sales?**:
The Parts & Service Advisor is responsible for guiding Canso Ford’s customers through the maintenance and repair of vehicles while creating a great first impression.

Responsibilities include but not limited to:

- Scheduling customer appointments for vehicle maintenance and repair.
- Keeping customers informed on status of repairs/service and address customer questions, needs, and concerns.
- Ensuring customer vehicles are returned to the customer clean and with all items identified for service/repair carried out appropriately and on time.
- Continually confirming accuracy and relevance of all department forms, menus, and pricing guides.
- Consistently improving delivery of service for excellent customer satisfaction.

**What qualifications are we looking for?**:

- Minimum Grade 12 High School Diploma.
- Basic understanding of automotive mechanical fundamentals.
- Experience not required, but prior parts/service department and customer service experience considered an asset.
- College certificate or additional post-secondary courses considered an asset.

**Compensation & Benefits**:

- Industry-competitive hourly wage with compensation starting at $35,000/year.
- Two weeks of paid vacation with additional weeks commensurate with years of service.
- Monday through Friday work week.
- Group insurance plan with health, drug, and dental included.
- Pension plan with additional employer contribution available.

**About Canso Ford**

Canso Ford has been a staple of Port Hawkesbury since 1979. Over the past 40+ years, it has steadily grown to over 25 employees—many of whom have decades of service—with trusted knowledge and experience in automotive sales and service. It’s the go-to source in the Strait Area for quality new and pre-owned trucks, SUVs, and commercial vehicles, while also providing full-service automotive repair and aftermarket solutions for both recreational and commercial needs. We strive to provide and maintain a welcoming and safe atmosphere for customers and employees alike.

As a member of the community, Canso Ford is invested in the happiness of its neighbours through providing excellent employment opportunities and a high level of service to its customers. It is also involved in several local charities and non-profit organizations, including the St. Martha’s Regional Hospital Foundation, Strait Richmond Healthcare Foundation, Strait Pirates Hockey Team, Strait Area Community Curling Club, and numerous other organizations that provide a positive impact in the area. As a President’s Award Diamond Club dealer, Canso Ford has received top marks for exemplary customer satisfaction and dealership performance from Ford of Canada.

**We thank all applicants for their interest Only those selected for an interview will be contacted.

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