Anti-human Trafficking Manager

5 months ago

Brampton, Canada The Pod Group Full time

**ADAPTABLE CLIENT-CENTRED COLLABORATIVE PASSIONATE STRATEGIC**

The Anti-Human Trafficking Manager will lead the daily client operations of the Human Trafficking Hub focused on supporting at-risk, victims, and survivors of sexual exploitation through a client-centered and trauma-informed framework. When supporting clients, they will conduct triage, intake, screening and assessments; provides intervention, crisis support and advocacy to staff and clients, and makes appropriate referrals to community services for individuals and their families.

**Coordination**:

- Provide coordination of services onsite, virtual and within the community.
- Build and engage in collaborative partnerships with agencies and other partners as identified to address gaps and provide service.
- Organize, coordinate and facilitate collaborative team meetings, community programming that address gaps, barriers and/or issues impacting victims and survivors.
- Supervise and lead employees in implementing program goals and objectives, and professional development.

**Communications and Essential Support**:

- Support the Client Navigators and Female Mobile Support Team to address barriers and gaps as identified by their clients and system access.
- Support in the collection and reporting of data, outcomes, community stories and other relevant information, while maintaining current and up-to-date electronic files.
- Communicate information, reports, charts/tables, care path updates and important community events to partners.
- Evaluate the effectiveness of case coordination by preparing and administering measurement tools.

**Administration**:

- Compile statistical information and prepare monthly reports as required for program evaluation and development.
- Maintain detailed and appropriate documentation, record keeping, progress notes, and care path plans.
- Maintain current, up to date, electronic files.

**Community Involvement**:

- Positively and professionally represent the organization in the community by participating and collaborating with community partners on various projects and initiatives as requested.
- Maintain current and up-to-date knowledge of community resources.
- Present/Group Facilitation of programming for community partners, or those at-risk as needed/assigned.

**Direct Client Support**:

- Complete intake and/or triage, and assessments to determine client needs, interests.
- Support the implementation of next steps for care.
- Keep careful and accurate records and maintain client case file of all relevant information pertaining to assigned caseload, via the designated database.
- Conduct therapeutic, trauma-informed risk assessment and safety planning.
- Support identifying the client’s needs, and desired referrals to on-site and off-site partners for service, in coordination with the case managers.
- Coordinate with case managers to support continuum of care and access to services.
- Short-term and/or supportive case management when required.
- Consult and report any risk concerns to appropriate agencies.
- Advocate for clients and report barriers and gaps as identified by clients.

**Other**:

- Participate in trainings, workshops, conferences and stay up to date on relevant best practices, laws, services and programs protecting and supporting victims and survivors of sexual exploitation.
- Assist in the development of program specific policies and procedures/guidelines and in the overall planning and development of the program.
- Develop and coordinate onsite services at the hub.
- Other duties as assigned.

**Requirements**:

- Bachelor's degree in social work, community college diploma or related human service field diploma.
- 3-5 years of relevant work experience in a supervisory role.
- Knowledge about human trafficking, gender-based violence, experience working with victims and survivors of human trafficking, and trauma.
- A satisfactory Vulnerable Sector Criminal Records check.
- Work schedule flexibility with evenings and weekends.
- Valid CPI/UMAB and First Aid/CPR certifications.

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