Anti-Human Trafficking Program Manager

1 month ago

Brampton, Ontario, Canada The Pod Group Full time
Job Title: Anti-Human Trafficking Manager

About The Pod Group

The Pod Group is a leading organization dedicated to providing youth with the resources and services to help them achieve independence and growth. We are committed to creating a team that is aligned with our mission and vision, where decisions are made in the best interests of the clients we serve and the marginalized and vulnerable populations across our communities.

Job Summary

We are seeking an experienced and compassionate Anti-Human Trafficking Manager to lead our daily client operations at the Anti-Human Trafficking Hub. The successful candidate will be responsible for supporting at-risk, victims, and survivors of sexual exploitation through a client-centered and trauma-informed framework.

Key Responsibilities
  • Coordination:
    • Provide coordination of services onsite, virtual, and within the community.
    • Build and engage in collaborative partnerships with agencies and other partners as identified to address gaps and provide service.
    • Organize, coordinate, and facilitate collaborative team meetings, community programming that address gaps, barriers, and/or issues impacting victims and survivors.
    • Supervise and lead employees in implementing program goals and objectives, and professional development.
  • Communications and Essential Support:
    • Support the Client Navigators and Female Mobile Support Team to address barriers and gaps as identified by their clients and system access.
    • Support in the collection and reporting of data, outcomes, community stories, and other relevant information, while maintaining current and up-to-date electronic files.
    • Communicate information, reports, charts/tables, care path updates, and important community events to partners.
    • Evaluate the effectiveness of case coordination by preparing and administering measurement tools.
  • Administration:
    • Prepare written communication, including emails, correspondence, charts/tables, reports, etc.
    • Compile statistical information and prepare monthly reports as required for program evaluation and development.
    • Maintain detailed and appropriate documentation, record keeping, progress notes, and care path plans.
    • Develop and maintain databases, email contacts, and distribution lists.
    • Maintain current, up-to-date, electronic files.
  • Community Involvement:
    • Positively and professionally represent The Pod Group in the community by participating and collaborating with community partners on various projects and initiatives as requested.
    • Maintain current and up-to-date knowledge of community resources.
    • Present/Group Facilitation of programming for community partners, or those at-risk as needed/assigned.
  • Direct Client Support:
    • Complete intake and/or triage, and assessments to determine client needs, interests.
    • Support the implementation of next steps for care.
    • Keep careful and accurate records and maintain client case file of all relevant information pertaining to assigned caseload, via the designated database.
    • Conduct therapeutic, trauma-informed risk assessment and safety planning.
    • Support identifying the client's needs, and desired referrals to on-site and off-site partners for service, in coordination with the case managers.
    • Coordinate with case managers to support continuum of care and access to services.
    • Short-term and/or supportive case management when required.
    • Consult and report any risk concerns to appropriate agencies.
    • Advocate for clients and report barriers and gaps as identified by clients.
  • Other:
    • Participate in trainings, workshops, conferences, and stay up to date on relevant best practices, laws, services, and programs protecting and supporting victims and survivors of sexual exploitation.
    • Assist in the development of program-specific policies and procedures/guidelines and in the overall planning and development of the program.
    • Develop and coordinate onsite services at the hub.
    • Other duties as assigned.
    Requirements
    • Bachelor's degree in social work, community college diploma, or related human service field diploma.
    • 3-5 years of relevant work experience in a supervisory role.
    • Knowledge about human trafficking, gender-based violence, experience working with victims and survivors of human trafficking, and trauma.
    • A satisfactory Vulnerable Sector Criminal Records check.
    • Work schedule flexibility with evenings and weekends.
    • Valid CPI/UMAB and First Aid/CPR certifications.
    • Fully vaccinated against COVID-19, subject to applicable legislation.

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