Technical Supervisor

4 months ago

Guelph, Canada University of Guelph Full time

**Department**: LSD Animal Health Laboratory
This position is represented by the agreement between the Professional Staff Association and the University of Guelph

The incumbent coordinates and supervises the activities of the Clinical Pathology lab staff while fostering an environment that promotes teamwork, productivity and continuous improvement. The incumbent in this position will be responsible for: prioritizing and scheduling workload and resources; trouble-shooting and resolving issues within the lab section; conducting regular lab section meetings; providing effective leadership and supervision to a unionized employee work group including conducting performance reviews, recognizing achievements and appropriately addressing performance related concerns in

consultation with the Veterinary Clinical Pathologist. Additionally, the Technical Supervisor will: write SOPs and work instructions; identify training needs for technical staff and students, schedule training programs and ensure that all applicable SOPs and health & safety regulations are adhered to; utilize their technical expertise through the hands-on provision of a wide range of testing services and research, develop, validate and implement new tests; monitor quality control and resolve issues brought forward through the non-conformance reporting process (CAPA), in order to support continuous improvement of client services.

Requirements of the position include:

- BSc in Biology or equivalent, plus some related experience, or an equivalent combination of education and experience;
- Medical Laboratory Technologist (MLT) designation;
- Proven leadership and supervisory skills (preferably within a unionized environment), with a demonstrated ability to motivate and guide teams in a high-volume laboratory with tight, client-driven deadlines;
- Ability to effectively trouble-shoot and resolve issues;
- Excellent written and verbal communication skills;
- Strong conflict resolution and problem-solving skills;
- Excellent client service skills and experience managing a diverse group of internal and external clients;
- Thorough knowledge of laboratory quality systems (e.g., ISO 17025) and accreditation requirements including: the American Association of Veterinary Laboratory Diagnosticians (AAVLD); the Standards Council of Canada (SCC); and the Canadian Association for Laboratory Accreditation (CALA);
- Superior administrative, organizational and supply management skills;
- Familiarity with laboratory information systems and basic laboratory accounting is needed.

Employee Type: Regular
Position Number: 10482021
Classification: P&M FT- Band 05
Professional/Managerial Salary Bands

Posting Date: 08/21/2024
Closing Date: 09/04/2024

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