Optical Store Manager

6 months ago


Surrey, Canada Crystal Vision & Better Hearing Full time

**Optical Manager**

**Location: Semiahmoo Shopping Centre**

**Company: Crystal Vision & Better Hearing**

Crystal Vision & Better Hearing is a locally owned optical and hearing care provider, dedicated to serving the communities of Abbotsford, Chilliwack, Maple Ridge, and White Rock. With a strong emphasis on exceptional service and community engagement, we take pride in our commitment to providing top-notch care to our customers.

**Position Overview**:
As the Optical Manager at our White Rock store, you will play a pivotal role in leading our team to deliver outstanding service within a dynamic and customer-focused environment. You will oversee various aspects of store operations, including employee scheduling, sales targets, product management, and team development. This is an opportunity to join a company that values its team members and provides a supportive and inclusive work culture.

**Key Responsibilities**:

- Provide exceptional customer service in alignment with company standards.
- Manage employee schedules
- Drive optical sales targets to meet and exceed expectations.
- Oversee product management processes, including ordering and receiving.
- Conduct training sessions to enhance the skills and knowledge of staff members.
- Perform optical tasks such as measurements, fitting, adjustments, and dispensing, adhering to provincial regulations.
- Foster a positive diverse and inclusive workplace environment that promotes a sense of belonging among team members.
- Build and maintain strong relationships with Upper Management to ensure effective communication and support.

**Qualifications**:

- Previous experience in optical retail management is preferred.
- Strong leadership skills with the ability to motivate and inspire team members.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and driving results.
- Knowledge of optical products and services is an asset.
- Ability to adapt to a fast-paced environment and prioritize tasks effectively.
- Commitment to delivering exceptional customer service and building lasting relationships with customers.

**Why Join Us**:
At Crystal Vision & Better Hearing, we highly value our team members and consider them among the most crucial assets of our company. By joining our team, you will have the opportunity to contribute to a supportive and collaborative work environment where your skills and contributions are recognized and appreciated.

We offer competitive compensation packages and opportunities for career growth and development.

Medical & Dental Benefits.

Monthly Bonus Incentive.

**Salary**: From $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person



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