Leader, Menu and Food Information Systems
3 weeks ago
Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.
Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.
We currently have an exciting opportunity for a
**Full Time - Leader, Menu and Food Information Systems** to join our team at
**Central City Tower** located in
**Surrey, B.C.** We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.
**Come work with us**
Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.
Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.
Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.
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Detailed Overview:
Reporting to the Regional Manager, Menu and Food Information Systems, or designate, the Leader is responsible for the day-to-day operational delivery of the business processes provided by the food service information system including the planning, analysis, implementation, monitoring and evaluation of the system. The Leader develops and maintains appropriate databases supporting all system modules at all sites across the health authority. Reviews, recommends and creates plans for changes required to the system to meet the day-to-day business requirements and future business needs. Provides training to internal staff on the food service information system, assigns, and maintains user groups, system documentation and education/training materials. Works in collaboration with the organization's IM/ITS stakeholders/department, and other internal and external partners, as required. Supervises designated staff.
**Responsibilities**:
- Leads the development, implementation, maintenance and integration of the food service information system for all sites across the organization.
- Acts as an expert resource consultant to food services system users across the organization, and related contracted staff, as required.
- Evaluates and defines business process redesign opportunities available to Managers and recommends solutions supported by appropriate modules to maximize staff and departmental operating efficiencies.
- Provides overall leadership and direction to team members using effective management techniques in an interdisciplinary team environment (e.g., coaching, mentoring, skill and leadership development, performance management).
- Analyzes and maintains database supporting system solutions by establishing quality checks and verification points for database accuracy and supervising data-entry personnel during the database building phase.
- Designs and implements training for all organizational staff on the system modules and the system-generated management reports and tools to ensure optimal user interaction with the system and develops appropriate end user training documentation.
- Communicates and documents all system failures, unusual delays, financial impacts, and impacts to patient care.
- Works in collaboration with the organization's IM/ITS stakeholders and vendor to provide system and database functionality support to end users, troubleshoot system and database issues and test system upgrades and enhancements prior to implementation.
- Develops, implements and maintains system backups and emergency recovery procedures for the department, and as necessary, works with departmental information system coordinators.
- Participates in the creation and maintenance of departmental standard operating procedures and System Requirements docu
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