Supervisor, Operations

2 days ago


Whitehorse, Canada Holland America Princess Full time

**Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.**

Guests visit Alaska each summer seeking experiences to last a lifetime. You will oversee our daily transportation operations, ensuring everything runs smoothly. You will work with our guests & employees to ensure safety & service excellence are carried out in every interaction.

**RESPONSIBILITIES**
- Supervises a transportation services team and the transportation services activities.
- Responsible for scheduling transportation services activities and operations.
- Routinely applies knowledge of operations, Company products, and customer services to assist staff with routine questions.
- Carries out management responsibilities in accordance with the Company's policies, objectives, and applicable government laws and regulations.

**REQUIREMENTS**
- A current valid driver's license, with a clean driving record, is required.
- A Commercial Driver's License (CDL) is required.
- Minimum age of 21 is required for CDL.
- Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen. You will become a part of our random drug test pool.
- CDL certification may be obtained through the company training course.
- Must pass a pre-employment background check.
- Minimum age of 21 years is required to reside in company housing, where available.
- Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
- Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Dedicated commitment to a diverse, equitable, and inclusive work environment.
- Must be eligible to work in Canada.

**Knowledge, Skills, & Abilities**:

- Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with mínimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for a minimum of 8 hours per day.

**BENEFITS**
- Travel - FREE CRUISE AFTER YOUR FIRST SEASON
- Reward for Referral Program
- Experience - Of a lifetime
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
- HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status._

Pay: From $20.50 per hour

Schedule:

- 8 hour shift
- Weekend availability



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