Warehouse Service Coordinator

5 months ago


Vaughan, Canada Appliance Canada Full time

The Warehouse Service Coordinator will:

- Identify appliances that require service and ensure that they are handled in an efficient manner.
- Warehouse Duties: Responsible for the efficient and effective flow of merchandise
- Process-oriented with a focus on accuracy
- Prepare receiving area and organize equipment
- Experience in shipping/receiving
- Work in accordance with health and safety regulations
- Ability to multi-task and meet deadlines
- Liason between Warehouse and Returns Coordinator ensuring that proper communication takes place regarding next steps.
- Process product returns and information while supporting the warehouse staff and other departments within a 24/7, high-volume, fast-paced working environment.
- Answer questions, input accurate return information on vendor accounts and perform general warehouse duties, including material picks and deliveries, and warehouse cleanup.
- Unpack returned merchandise, inspect package condition and assess paperwork sent in with return instructions for proper return procedures.
- Inspect returned merchandise, checking for quality and condition of product to determine return category.
- Receive merchandise, following all security and safety return procedures for each product type.
- Distribute returned items to their proper location considering all factors including the value of the product, its condition and type of return.
- Identify critical distribution issues and report them to the team lead/supervisor.
- Action all return authorizations in a prompt manner to ensure that inventory balances accordingly.
- Data entry as required.
- Pro-actively communicate with the team and escalate any issues to upper management.

Schedule:

- Day shift

**Education**:

- Secondary School (preferred)

**Experience**:

- warehouse: 1 year (preferred)

Work Location: In person


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