Warehouse Service Coordinator
5 months ago
The Warehouse Service Coordinator will:
- Identify appliances that require service and ensure that they are handled in an efficient manner.
- Warehouse Duties: Responsible for the efficient and effective flow of merchandise
- Process-oriented with a focus on accuracy
- Prepare receiving area and organize equipment
- Experience in shipping/receiving
- Work in accordance with health and safety regulations
- Ability to multi-task and meet deadlines
- Liason between Warehouse and Returns Coordinator ensuring that proper communication takes place regarding next steps.
- Process product returns and information while supporting the warehouse staff and other departments within a 24/7, high-volume, fast-paced working environment.
- Answer questions, input accurate return information on vendor accounts and perform general warehouse duties, including material picks and deliveries, and warehouse cleanup.
- Unpack returned merchandise, inspect package condition and assess paperwork sent in with return instructions for proper return procedures.
- Inspect returned merchandise, checking for quality and condition of product to determine return category.
- Receive merchandise, following all security and safety return procedures for each product type.
- Distribute returned items to their proper location considering all factors including the value of the product, its condition and type of return.
- Identify critical distribution issues and report them to the team lead/supervisor.
- Action all return authorizations in a prompt manner to ensure that inventory balances accordingly.
- Data entry as required.
- Pro-actively communicate with the team and escalate any issues to upper management.
Schedule:
- Day shift
**Education**:
- Secondary School (preferred)
**Experience**:
- warehouse: 1 year (preferred)
Work Location: In person
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