Bilingual Insurance Advisor

3 months ago

Gatineau, Canada Financière Manuvie Full time

As a **Bilingual** **Licensed Insurance Advisor**, you are responsible for selling Health & Dental, Travel, and Life Insurance. You will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner.
- We have customers waiting to speak with you, we generate the leads._

This is a unique opportunity for motivated salespeople who already hold a valid LLQP license, or who have the right skills to obtain this requirement before your start date. _Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees_.

**What will you be doing?**
- Handling inbound calls from new clients interested in Health & Dental, Travel, and Life Insurance
- Making outbound calls to clients who have shown interest in discussing our options.
- Assisting clients through online chats, and other digital channels
- Providing advice, discovering client needs, and offering solutions to meet those needs
- Accurately recording needs analysis, and other client information through an online system
- Meeting sales, quality, and compliance measures on a monthly, quarterly, and annual basis
- Building rapport with clients through professional, personalized service to foster your own sales pipeline
- Supporting various marketing/sponsor campaigns
- Being the voice of the customer by sharing their feedback with the greater team, and raising any suggestions, concerns, or feedback on how we can improve

**Who are we looking for?**
- Bilingual individuals, fluent in English & French
- High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skills
- People that love to obsess about customers, and thrive in an environment where they are part of a strong team
- People who are motivated by sales targets, and who want to take control of their total earnings potential
- You can seamlessly progress between an open office environment, and working from home
- You demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chat
- You show strong attention to detail when gathering client information, conducting a thorough needs' analysis, offering personalized solutions, identifying sales opportunities, and closing the sale
- You have proven problem-solving skills, and the ability to communicate with a wide variety of clients to ensure an effective solution is reached
- You are comfortable navigating multiple programs/screens at the same time while working with clients. This includes an ability to learn internal systems along with a proficiency in MS Outlook, Salesforce, and other web-based systems
- The following would be assets for you to have:
Telephone sales or call centre experience
Insurance experience dealing with Accident & Sickness, and Life Insurance
Post-secondary degree: however, equivalent business experience is strongly considered
Familiarity with Salesforce, or other CRM tool
- Flexibility **- **we are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10am-5pm EST on Saturdays

**What can we offer you?**
- A competitive compensation package including a base salary, and a monthly performance incentive to accelerate your earnings potential
- A comprehensive benefits package, including Group Benefits from day one, paid vacation, and a group RSP matching plan, and future enrollment in our Global Share Ownership Plan
- A dedicated 4-week training program designed to have you ready to join our sales team
- A collaborative working environment which fosters friendly competition
- Ongoing coaching and support from your direct leader, dedicated peers, and other members of our department

**Our Values at Manulife**
- Own it - We feel empowered making decisions and take action to deliver our mission
- Think big - Anything is possible. We can always find a better way
- Share your humanity - We build a supportive, diverse and thriving workplace
- Get it done together - We’re surrounded by an amazing team. Do it better by working together
- Obsess about customers - We predict their needs and do everything in our power to satisfy them
- Do the right thing - We act with integrity and do what we say

**Job Types**: Full-time, Permanent

**Salary**: From $42,650.00 per year

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Tuition reimbursement
- Work from home

Supplemental pay types:

- Commission pay

Work Location: Remote

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