Customer Service Supervisor

4 weeks ago


Georgetown, Canada V Group Call Centre Inc. Full time

Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Tasks**:

- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Examine and verify accuracy of work and authorize routine deposits and withdrawals
- Identify training needs and train workers in job duties and company policies
- Requisition materials and supplies
- Resolve work-related problems and prepare and submit progress and other reports
**Supervision**:

- Customer service clerk
- 5-10 people
**Work conditions and physical capabilities**:

- Tight deadlines
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week


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