Order Fulfillment Associate

10 hours ago

Toronto, Canada Roadpost Full time

About Roadpost:
Roadpost is a leading provider of mobile satellite solutions, and the partner of choice for thousands of individuals that work or travel beyond the limits of terrestrial or cellular coverage. From private and public sector employers who need to connect and protect employees at remote worksites, to backcountry adventurers and enthusiasts, Roadpost’s customers have many faces, but a common concern - the need for reliable communications that they can access anywhere.
Roadpost has over 70 employees between our Toronto and Seattle offices, serving over 75,000 subscribers. Our growth has come organically, through acquisition, and through innovative and proprietary product introductions including our GeoPro Work alone solution and ZOLEO messaging app and devise. We value innovation, teamwork, and an entrepreneurial ability to get things done.

Summary:
The Order Fulfillment Associate role is responsible for the timely and accurate fulfillment of customer orders through various internal/vendor systems and provisioning processes. The role interacts with the Customer Service team daily through internal chat and tickets to ensure all customer requirements are fulfilled to the highest standards.
Other functions include shipping and receiving of product, completing customer orders, processing returns, inventory management, interacting with 3rd party fulfillment centers, 3rd party shipping providers and resolving issues in a timely basis in a daily order
- time cut off environment. The role operates in an office environment and reports to the Manager, Production & Logistics.

Key Responsibilities:

- Accurate fulfillment of customer orders placed through various channels, including 3rd party platforms like Amazon, SPS Commerce, etc.
- Complete order shipping utilizing 3rd-party shipping systems, research and resolve related order errors.
- Voice, data, and messaging service provisioning utilizing various network and partner platforms.
- Ensuring products and services pass through documented quality control processes.
- Prepare packing lists, commercial documents and other order-related documentation.
- Support in maintaining accurate inventory levels.
- Support in the creation of new quality control measures and processes.
- Interact with the CS group using various methods including phone, ticketing, chat, billing, and CRM systems.
- Handle customer returns, RMA processing, device testing and restocking requirements.
- Handling of incoming and outgoing freight as required.
- Address order shipping exceptions and special requests on a day-to-day basis.
- Support in training of seasonal staff
- Other duties/tasks as required

Qualifications & Skills:

- 1-3 years of experience in Production, Shipping, Inventory, or a similar role
- Customer-centric focus on providing reliable service to internal and external customers
- Excellent oral and written communication skills
- Possesses an eye for detail and accuracy
- Able to work with mínimal supervision and cohesively across all company teams
- Able to manage internal/external conflicting requirements in a time sensitive environment
- Excellent problem assessment and problem-solving skills
- Excellent time management and organizational skills
- Adaptable to changing environments and able to meet deadlines
- Positive team Spirit, energetic and enthusiastic attitude
- Strong working knowledge of Microsoft Office, EDI. Experience with ERP systems preferred.
- Able to lift up to 30 pounds, work while standing for long periods of time, squat and climb ladders
- Adaptive to a seasonal but extremely busy operations environment during peak months

Nice to Have:

- Aptitude / understanding of wireless voice, data, and messaging technology beneficial
- Understanding and certification with shipping and receiving dangerous goods.

**Job Type**:

- 6 Months defined contract (April - September)

What we Offer:

- Competitive Base Salary
- 40/hours week
- Vacation Entitlement
- Fun atmosphere and colleagues to work with.

  • Order Fulfillment Associate

    3 days ago

    Toronto, Canada MSHZ International Inc. Full time

    **URGENTLY NEEDED** **JOB SUMMARY** We are seeking an Order Fulfillment Associate to join our growing and passionate team located at our head office and fulfillment center in Scarborough, Markham and Progress. The Associate will be responsible for integrating, creating, and performing a variety of tasks in packaging, shipping, receiving, storing, and...

  • Production Associate

    1 month ago

    Toronto, Ontario, Canada IS2 Full time

    We are seeking a skilled and detail-oriented Production Associate to join our team in Vaughan, Ontario. As an Order Picker at IS2, you will play a vital role in ensuring the accuracy and efficiency of our order fulfillment process.Job SummaryThis is a full-time, long-term opportunity that requires strong physical stamina, attention to detail, and excellent...

  • Order Fulfillment Specialist

    4 weeks ago

    Toronto, Ontario, Canada J.D. Power. Full time

    About the RoleWe are seeking a detail-oriented and efficient individual to join our team as an Order Fulfillment Specialist. In this role, you will be responsible for accurately processing customer orders, ensuring timely and accurate fulfillment.Key ResponsibilitiesOrder Processing: Receive and review incoming customer orders, verifying accuracy and...

  • Order Fulfillment Specialist

    1 week ago

    Toronto, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly skilled Order Fulfillment Specialist to join our team in Toronto. As an OMNI Customer Fulfillment Associate, you will play a vital role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders.Key Responsibilities:Pick and assemble orders from various temperature areas with attention...

  • Warehouse Specialist

    13 hours ago

    Toronto, Ontario, Canada Walmart Canada Full time

    Job SummaryAn exciting opportunity has arisen for a skilled and motivated individual to join our team as a Warehouse Specialist - E-commerce Order Fulfillment Associate at Walmart Canada.

  • Order Fulfillment Specialist

    4 months ago

    Toronto, Canada Armstrong Fluid Technology Full time

    Order Fulfillment Specialist **Toronto** September 5, 2024 The Order Fulfillment Specialist plays a pivotal role as the primary point of contact responsible for collecting, analyzing, and communicating daily logistics information.

  • Order Fulfillment Specialist

    1 week ago

    Toronto, Canada Hiring Tree Inc. Full time

    Order Fulfillment Specialist your primary on-the-job responsibilities include your ability to: -Pack wholesale master boxes -Prepare wholesale orders according to SOP -Organize and transfer orders to shipping providers at scheduled pick-up times -Transfer frozen meals from blast freezer to holding walk-in freezer for inventory -Assist retail manager with...

  • Fulfillment Associate

    7 months ago

    Toronto, Canada StickerYou Full time

    **Retail Fulfillment Associate** StickerYou is a global B2C e-commerce leader in custom-printed, die-cut products that empowers businesses and consumers to create professional-grade materials for marketing, packaging, décor and personal expression. Founded in 2008, StickerYou is an influential e-commerce trendsetter, using proprietary die-cut technology to...

  • Omni Customer Fulfillment Associate

    7 months ago

    Toronto, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Omni Customer Fulfillment Associate

    3 months ago

    Toronto, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Omni Customer Fulfillment Associate

    7 months ago

    Toronto, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Order Fulfillment Clerk

    5 days ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Order Fulfillment Clerk

    5 days ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Fulfillment Associate

    7 months ago

    Toronto, Canada StickerYou Full time

    **Retail Fulfillment Associate** StickerYou is a global B2C e-commerce leader in custom-printed, die-cut products that empowers businesses and consumers to create professional-grade materials for marketing, packaging, décor and personal expression. Founded in 2008, StickerYou is an influential e-commerce trendsetter, using proprietary die-cut technology to...

  • Seasonal Fulfillment Associate

    5 months ago

    Toronto, Canada CRATE & BARREL Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Order Fulfillment Clerk

    7 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Order Fulfillment Clerk

    6 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Fulfillment Associate

    5 days ago

    Toronto, Canada CAST Group of Companies Full time

    **About CAST Group of Companies Inc.**: **Why Join CAST?**: At CAST Group of Companies Inc., we offer all the resources for you to learn, build successes, and gain valuable experience in a hardware-first environment. Explore and dip your feet in the entertainment industry with tremendous room to grow, and adapt your knowledge, and abilities to further...

  • Fulfillment Associate

    7 months ago

    Toronto, Canada Plant's Power Inc. Full time

    Position Title: Fulfillment Associate **Job Type**: Part-time Position starting rate: $19.00/hr (Salary) Employment Status: 5 hours/day (10am to 3pm). 4 days/week. Monday to Thursday. Potential for additional work hours. Pay rate to increase after associate can perform tasks independently. Plant’s Power Inc. is a Toronto based wholesaler of pure and...

  • E-commerce Fulfillment Associate

    4 days ago

    Toronto, Ontario, Canada Jessica’s e commerce platform Full time $1,000 - $2,500

    Job Title: E-commerce Fulfillment AssociateWe are seeking a highly organized and detail-oriented E-commerce Fulfillment Associate to join our team at Jessica’s e-commerce platform.The ideal candidate will have excellent communication skills, be able to multitask effectively, and possess strong problem-solving abilities.Salary: $40,000 - $55,000 per year...