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Parts Person

4 weeks ago

Kamloops, Canada Rivershore Ram Full time

Waits on customers and solicits additional sales; charges out merchandise and makes necessary entries to the inventory control system; distributes special order parts; receives warranty parts; maintains shelf stock; keeps counter clear, clean and neat.

**Principal Responsibilities**:
**Wait on customer by**:

- Greeting customer promptly and courteously.
- Answers telephone promptly and courteously. Does not leave customers on hold.
- Properly identifying needed items, using parts catalogs, dealership programs
- Keep customer addresses, phone numbers, etc up to date in the computer.
- Attempting sales of additional needed or related parts or accessories
- Locating and obtaining merchandise, if it is a stocked item
- Filling customer's wants for out-of-stock or non-stocked merchandise
- Making certain that the technician or customer receives the proper part on time as promised
- call customers for parts pick-up and delivers parts if necessary.
- Properly tracking lost sales

**Charge out merchandise by**:

- Looking up current prices by part number
- Completing required documents before disbursing parts
- Entering all necessary information in inventory control system records
- Runs credit card authorizations.

**Distribute special ordered parts by**:

- Recording and entering special orders
- Following through to installation or delivery to customer

**Receive warranty parts by**:

- Seeing that the defective merchandise is tagged properly with date and correct numbers
- Placing material in warranty parts bins area as required

**Maintain shelf stock by**:

- Contributes information for stock orders.
- Returning all unsold merchandise to stock
- Checks in parts as received, matches packing list to parts order.
- Puts away received parts in proper bins, locations.
- Noting discrepancies between inventory records and shelf quantities
- Contribute to planning the reduction of slow moving or obsolete parts.

Rivershore Ram is a proud member of the Knight Automotive Group, serving Western Canada for over 45 years. We off competitive compensation, an excellent benefits plan and opportunities for advancement in the store and within our group of 15+ locations.

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Automotive Parts: 2 years (preferred)

Work Location: One location

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