Parts Person

3 weeks ago

Kamloops, Canada Union Tractor Ltd Full time

Parts Technician is a key role within our Organization. This position is for a customer focused individual striving to improve service levels and increase customer confidence.
- Excellent Product knowledge with a focus on continued improvement
- Team player and mentor with a positive, proactive attitude
- Respond to every request with a sense of urgency - report status efficiently
- Source parts via schematics - review requests for complete information - determine ETA requirements and source accordingly
- Maintain purchase orders, back orders, inter warehouse transfers and open orders to completion in a timely manner
- Able to receive incoming shipments, prepare outgoing shipments, maintain all records for and follow through with discrepancies
- Create and maintain vendor reference material - database, websites, catalogues
- Run monthly stock status reports and alert management with concerns
- Record and analyze the movement of parts - suggest stocking items based on sales and local market
- Proactively seek sales in slow times - cold call, up-sell
- Ensure customer fleet information is recorded and updated
- Increase sales by targeting customer requirements based on fleet and season
- Maintain clean and professional appearance in parts and warehouse area
- Lead by example regarding corporate initiatives
- Adhere to and enforce all health & safety policies and procedures
- Provide high level of customer satisfaction - both internally and externally
- Stock and maintain showroom
- Possible snow removal and clean up as required
- Stock put away
- Product Sourcing as required
- Purchasing as required
- Associated paperwork and filing for all of the above duties
- Any other duties as required by the Branch Manager

**REQUIREMENTS & QUALIFICATIONS**:

- Experience in Parts Sales
- preferably in Heavy Equipment or Heavy Equipment Parts
- Journeyman Parts ticket is preferred.
- Sound set of computer skills including Microsoft office suite
- Able to lift up to 50 lbs. repetitively
- A customer driven positive attitude is a must
- Must be willing to stay late to complete priority tasks
- Must be willing to be on call rotation
- Must be capable of complex math calculations such as margin, markup, freight and exchange

**Job Types**: Full-time, Permanent

**Salary**: $32.00-$38.35 per hour

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- parts: 3 years (preferred)

Work Location: In person

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