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Manager 3, Product Design

1 month ago

Toronto, Canada Intuit Full time

**Overview**:
QuickBooks is a leading financial software provider serving millions of small and medium-sized businesses. We're on a mission to help small and mid-market businesses thrive by providing them with essential human capital management tools and services. Our designers are involved in everything from insights gathering to launching pixel-perfect designs, incorporating machine learning and AI to create delightful interactions.

Join the QuickBooks Workforce Solutions team as a Design Manager, leading the QuickBooks Payroll experiences. You'll manage and mentor a team, balancing design strategy, creative direction, and people leadership to deliver exceptional experiences for our customers.

Design is crucial at Intuit, as it partners closely with product management and engineering to define the vision of the customer experience. Leverage your understanding of customer behavior and data-driven insights to inform design decisions. Work with other design leaders to ensure seamless, high-quality experiences across our product ecosystem.

**What you'll bring**:

- Bachelor/Master's degree in Product Design, Human-Computer Interaction Design, or a related field
- Portfolio of past work demonstrating strong craft, process, and rigor
- Deep understanding of user interface, interaction, content, and visual design with a demonstrated ability to deliver high-quality design output
- Successful track record in overseeing large-scale design experiences that balance user needs, business outcomes, and technical constraints
- Strong business acumen and experience in managing multiple stakeholders and senior leaders
- Ability to develop and communicate the key stories, mission, and vision of the team, empowering them to become better storytellers
- Develops a visionary ideal state based on data that seize the biggest opportunities for end-to-end improvements
- The uncanny ability to bring people along across a complex organization and inspire them
- Proficient in using analytics to derive actionable insights and measure KPIs, to inform design strategies and influence business decisions
- Knowledgeable about design trends in mobile, web, and AI with experience designing for accessibility and usability

**How you will lead**:

- Define and drive design strategy to stimulate change and progress across the organization.
- Collaborate with engineering, product, and cross-functional partners to help drive and influence product vision and strategy.
- Set a high-quality bar and guide teams to deliver exceptional experiences without compromising velocity.
- Provide coaching, mentorship, feedback and career development for team members.
- Communicate effectively to inspire and align stakeholders, using stories and visuals to evoke emotional responses.
- Use quantitative and qualitative data to draw insights, craft strategies, guide teams, and inform decision-making.