Retail Lending Officer

4 weeks ago

Hamilton, Canada Scotiabank Full time

Requisition ID: 172096

Join the Global Community of Scotiabankers to help customers become better off.

**PURPOSE**:
**KEY ACCOUNTABILITIES**:

- Adjudicates indirect loans and leases, as well as preparing and escalating exception credits up to ACE Exception Lenders.
- Maintains the customer relationship, ensures good quality customer service, while ensuring the dealer understands the rationale behind declines or requests for more information. The incumbent is the first level of contact for issues/concerns from the dealer on specific loan/lease decisions.

**JOB REQUIREMENTS**:

- Bilingual in both French and English (spoken and written)
- College Diploma or University Degree
- retail lending experience is preferred,
- proven ability to make sound credit decisions,
- effective communication skills,
- strength in ability to negotiate/mediate between multiple groups with potential for conflicting priorities/sense of urgency,
- strong computer proficiency
- Knowledge of the automotive industry
- Variable work schedule including evening and saturdays.

**Location(s): Canada : Quebec : Anjou**

Location(s): Canada : Ontario : Hamilton

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

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