Automotive Service Cashier
2 weeks ago
Mississauga Chrysler is is searching for a Service Cashier/ Service Admin to join our team. If you have Service Cashier experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest
**Summary**:
Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.
Essential Duties:
- Greets customers at the cashier window in a pleasant and professional manner.
- Computes customer bills.
- Receives cash, checks and credit card payments from customers; records amount received and accepts charges for those customers on approved credit list.
- Makes change and issues receipts to customers.
- Provides cash refunds or credit memorandums to customers for returned merchandise.
- Operates cash register.
- Reconciles cash drawer daily.
- Balance daily sales from parts and service departments with cash, checks and credit cards received for payment.
- Finalize paid invoice on computer system by indicating amount paid and method of payment.
- Refers customers who have questions about the work performed, additional maintenance or repairs, etc. to the service advisor or other appropriate individual.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Maintains and files repair orders, parts invoices; lists missing documents.
- Receives Repair Orders and Parts Counter Invoices, when completed, from the departments and places RO's in pending file until customer claims car.
- Closes all open invoices.
- Assists service and parts department with telephone coverage.
- Provides clerical and secretarial assistance to parts and service departments.
- Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price.
- Reconciles hours "Flagged" on Repair Order with final invoice to ensure proper payment to the dealership.
- Maintains and totals daily technician "flag" sheets.
- Maintains a professional appearance.
- Keeps work area neat and clean.
- Must be able to work evenings and saturdays
- Performs other duties as assigned.
**My Mississauga Chrysler is a member of the **Rafih Auto Group. Rafih Auto Group is a leading auto dealer in the industry representing multiple dealerships. We are committed to the complete satisfaction of our customers and employees alike.
We offer a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status._
**Benefits**:
- Dental care
Day range:
- Monday to Friday
Shift:
- 8 hour shift
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: One location
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