Automotive Service Advisor

2 weeks ago


Mississauga, Canada Meineke Car Care Full time

**Job Summary**

Reputable and established car care centre looking for hard working and dedicated Automotive Service Writer. Your primary duties will include working as part of a team of skilled technicians to ensure the smooth running of the shop. You will communicate directly with clients regarding their automotive service, maintenance and repairs. This is a key role connecting the technician and the customer. Excellent customer service and communication skills are essential.

**Responsibilities**
- Greet and welcome clients
- Order, receive and bill parts
- Take inventory and stock shelves
- Provide excellent customer service and ensure ongoing commitment to the needs of the clients and their vehicles
- Provide prompt client focused solutions
- Ensures a smooth flow of communication with clients during repairs or maintenance work
- Opening/closing work orders and writing estimates
- Appointment scheduling
- Discuss repairs/maintenance with clients
- Monitor repairs
- Fill out reports
- Keep department and work area orderly, neat, and clean
- Follow policies and procedures around running a safe and efficient work environment

**Education and Qualifications**
- Minimum High School Diploma
- Effective communications, both oral and written
- Customer service/Sales experience
- Proficient time management skills and flexibility in adjusting between a variety of duties
- Able to work in fast paced environment
- Driver’s License
- Reliable and able to work with mínimal supervision and as part of a team
- Basic math and computer skills necessary
- Able to use our digital inspection software that enables the service advisor to communicate with technicians and customers during the vehicle service

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$45,000.00 per year

Schedule:

- 10 hour shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- service advisor: 2 years (preferred)
- Customer Service: 2 years (preferred)

Work Location: In person



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