Host/hostess

2 weeks ago


Huntsville, Canada Stacked Pancake & Breakfast House-Huntsville Full time

'''Overview'''
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

'''Responsibilities'''
- Greet guests with a warm and friendly smile upon arrival
- Seat guests and provide them with menus
- Assist in managing reservations and waitlists
- Maintain cleanliness and organization of the host/host station
- Answer phone calls and assist with inquiries
- Communicate effectively with the kitchen and waitstaff to ensure smooth service
- Provide guests with information about the restaurant, including specials and promotions
- Handle guest concerns or complaints with professionalism and escalate when necessary

'''Skills'''
- Strong hospitality skills with a genuine desire to provide excellent customer service
- Familiarity with point-of-sale (POS) systems is preferred
- Previous experience in a restaurant or food service setting is beneficial
- Ability to multitask and work efficiently in a fast-paced environment
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities to handle guest concerns effectively
- Knowledge of hotel or guest services is a plus

**Job Types**: Part-time, Seasonal

**Salary**: $16.55-$21.71 per hour

Expected hours: 3 - 20 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- Day shift
- Every Weekend
- Holidays
- Monday to Friday

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Huntsville, ON P1H 2P4 (required)

Ability to Relocate:

- Huntsville, ON P1H 2P4: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-03-13



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