Host/hostess/busser/dishwasher

**Host**

A Host is the first point of contact for guests and is responsible for creating a warm and welcoming atmosphere. A friendly demeanor, exceptional customer service skills and the ability to multitask contribute to the overall success of this position.

Typical responsibilities:

- Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.
- Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating.
- Learn how to calculate and provide accurate wait times and keep guests informed of the status of their table.
- Maintain a clean and organized front-of-house area, including the host/hostess station and waiting area.
- Communicate with servers and kitchen staff to ensure a smooth, coordinated and fair seating process to ensure servers are not overwhelmed or underseated.
- Escort guests to their assigned tables, present menus, and assist with seating arrangements. Accommodate special seating requests if possible.
- Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns.
- Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests.
- Handle guest complaints or issues professionally or bring them to the manager when necessary.
- Collaborate with the restaurant team to ensure exceptional customer service and satisfaction.
- Monitor and manage smooth and efficient table turnover.
- Maintain a professional and polished appearance, adhering to the restaurant's grooming and dress code standards.
- Uphold high standards of cleanliness and hygiene throughout the restaurant.

**Dishwasher**

The Dishwasher is a key member of the culinary team and plays a vital role in ensuring the cleanliness and efficiency of a restaurant's operations. The primary responsibility is to maintain cleanliness in the kitchen by swiftly and effectively washing and restocking dishes, utensils, cookware and other kitchen equipment. This position is crucial in upholding an operation’s high standards for food safety and hygiene, contributing to the overall success and smooth function of the restaurant.

Typical responsibilities:

- Wash and sanitize dishes, glassware, flatware, and kitchen cookware efficiently and promptly, following established procedures and standards.
- Handle and store all dishes, utensils, and equipment properly to maintain cleanliness and prevent breakage or damage.
- Assist with the organization and stocking of clean dishes, utensils, and cookware to ensure a smooth flow of operations in the kitchen.
- Collaborate with the kitchen staff to ensure a clean and organized work environment, promptly addressing any potential safety hazards.
- Maintain cleanliness and orderliness of the dishwashing area, including sweeping, squeegeeing, mopping, and emptying trash as needed.
- Adhere to food safety and sanitation regulations, including proper handling and disposal of waste, and assist in maintaining kitchen hygiene standards.
- Assist in other areas of the restaurant when necessary, such as food preparation, plating, or general cleaning duties, to contribute to the overall success of the team.

**Busperson/Busser**

A Busperson is responsible for the cleanliness, organization and table-turn of the restaurant, ensuring tables are promptly cleared and reset, and assisting the waitstaff in delivering outstanding service. A strong work ethic, attention to detail, and a passion for delivering top-notch customer service are crucial to this role.

Typical responsibilities:

- Clear tables of dishes, utensils and trash. Wipe down tables and seating and reset efficiently and promptly.
- Assist waitstaff by promptly refilling water glasses, replacing used utensils and clearing plates as needed, obtaining condiments and providing assistance as needed.
- Respond promptly and courteously to guest requests, ensuring their needs are met to enhance their overall dining experience.
- Maintain a clean and well-stocked supply of utensils, napkins, condiments, and other necessary items.
- Collaborate closely with the kitchen and waitstaff to ensure efficient communication and coordination between front-of-house and back-of-house operations.
- Monitor and maintain cleanliness of restrooms, conducting checks, cleaning as needed and regularly restocking supplies.
- Assist with general cleaning duties, including sweeping, mopping, vacuuming, and dusting.
- Adhere to all safety and sanitation regulations to ensure a safe working environment for both staff and guests.
- Provide support to other team members as needed to ensure smooth restaurant operations during busy periods or special events.

**Job Types**: Full-time, Part-time

**Salary**: $15.60-$16.55 per hour

Expected hours: 15 - 50 per week

**Benefits**:

- Discounted or free food
- Store discount

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types