Gym and Therapy Facility

1 week ago


Burlington, Canada SHIELD Full time

**About Us**

We are a dynamic organization specializing in athletic development, personal training, and therapy services. We work with clients ranging from youth athletes to professionals while also providing lifestyle solutions for health, injury prevention, and rehabilitation.

We are seeking a motivated and detail-oriented **Administrative and Program Growth Coordinator** to manage operations for our gym and therapy clinic while assisting in sales and program development.

**Key ResponsibilitiesAdministrative Duties**
- Manage daily administrative operations for the gym and therapy clinic, including scheduling, client communications, and billing.
- Oversee appointment bookings, cancellations, and client follow-ups using management software.
- Coordinate with gym trainers and therapy clinic professionals to ensure a seamless client experience.
- Maintain and organize client records, ensuring confidentiality and accuracy.
- Track and manage inventory for gym and clinic supplies, placing orders as needed.

**Sales Support and Growth**
- Assist in promoting gym memberships, therapy packages, and programs.
- Conduct client consultations to assess needs and match them with appropriate services or packages.
- Identify and pursue opportunities to upsell additional services (e.g., personal training, recovery sessions).
- Collaborate with the marketing team to implement campaigns that drive membership and program enrollment.
- Track and report sales metrics, providing insights to improve conversion rates and client retention.

**Program Development**
- Support the launch and expansion of new programs for both the gym and therapy clinic.
- Assist in creating schedules, recruiting participants, and managing logistics for programs, classes, and events.
- Work closely with the team to identify trends and opportunities for growth in existing services.
- Develop strong relationships with clients and partners to foster trust and loyalty.

**Qualifications**
- Previous experience in administrative, sales, or program coordination roles (fitness or health industry preferred).
- Strong organizational and multitasking skills with the ability to prioritize tasks efficiently.
- Excellent interpersonal and communication skills, both written and verbal.
- Proficiency in office and client management software (e.g., Microsoft Office, scheduling tools, or CRM platforms).
- Sales experience with a proven ability to meet or exceed targets.
- Passion for fitness, health, and wellness is a strong asset.

**Job Type**: Part-time

Pay: $16.55-$20.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- On-site gym
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- Night shift
- On call
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Front desk: 3 years (required)
- Administrative experience: 3 years (required)

Work Location: In person



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