Luxury Service Consultant

4 weeks ago


Winnipeg, Canada Birchwood Automotive Group Full time

**Reporting Relationship**: This position reports directly to the Fixed Operations Manager.

**Job Summary**:
**Qualifications**:

- Relationship expert with a demonstrated commitment to customer satisfaction
- Service Consultant experience is an asset
- Ensure the proper completion of all work orders, invoicing and relevant internal paperwork
- A commitment to continuous learning and professional development
- Comfortable leveraging technology for most day to day functions
- Thrive in a collaborative environment where team support is encouraged
- High attention to detail, proven time management and organizational skills with the ability to multi-task
- Valid driver’s license and transportation to work are required

Birchwood is Manitoba’s largest automotive retailer network. Our 23 franchises include three state-of-the-art collision repair centres and four Birchwood Credit Solutions locations, and we offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

**Job Types**: Full-time, Permanent

**Salary**: $35,047.97-$82,570.03 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- Service Advisor: 1 year (preferred)
- Customer Service: 1 year (preferred)

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person



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