Customer Svc Consultant
2 weeks ago
This is a **Remote **role which means you get to work from home
At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference - they're passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most.
If you're someone who's excited by a challenge, takes initiative, and moved to make a difference, you'll find success here. We’re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day.
Think you’re up for the challenge and the fun? If so, consider the following opportunity:
**CUSTOMER SERVICE CONSULTANT (RPP)**
At Consumer Care, we believe our people are the heart of our success. We take pride in connecting Canadians to a world of possibilities and the moments that matter most in their lives by providing the very best wireless, residential and media to Canadians. We are leading the way in 5G for both coverage and reliability. Consumer Care is an opportunity for you to build something amazing, while accelerating your career. Together we can make more possible.
Life at Consumer Care - What We Offer
We invest in our people to unleash their potential so we can win as a team As part of the team, you will have access to a ton of amazing resources, discounts and perks. To name a few:
Unlimited access to Headspace Premium for mindfulness training
Access to a virtual walk in clinic to connect with Healthcare Professionals from home
LIVX - Fitness Membership to attend classes virtually
Company matching contributions to charities you support
Paid time off for volunteering
Great benefits, pension plan, RRSP, TFSA and Wealth Accumulation Plan
Employee discounts to our products and services
Leadership development, Mentorship and Coaching programs
We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Rogers so all of our team members can bring their whole selves to work. We have employee resource groups that build awareness and a culture of allyship for equity-deserving groups, including groups representing Black Community, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes you different makes us great.
What We’re Looking for
We’re looking for someone who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced and the environment is ever changing. You will be challenged to ask the right questions to unlock the appropriate solutions while recommending our products and services to our customers. You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service.
What You’ll Do
Our customers come first, and they inspire everything we do. As part of our team, you will be providing world class service by connecting with our Rogers Preferred Program customers, analyzing their needs and offering customized solutions. You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find whole home/ solutions and products that best suit our customers. We are there when our customers need us so you will have the ability to work a flexible schedule. You will be speaking to different people from across Canada.
Who You Are
High School Diploma or equivalent
1+ years of customer interaction in a professional role, either face to face or over the phone
Expert in communication and listening
Strong analytical and problem-solving skills
Ability to work a flexible schedule
Navigate multiple computer systems
Multitasking
Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Call Centre Operations & Customer Service / Sales
Requisition ID: 276225
Posting Notes: Customer Experience
-
High-Level Administrative Professional
3 days ago
Toronto, Ontario, Canada ALLTECH CONSULTING SVC INC Full timeJob DescriptionWe are seeking a highly experienced and skilled High-Level Administrative Professional to join our team.The ideal candidate will have a strong background in administration and be able to work independently with minimal supervision.About the CompanyAllTech Consulting SVC Inc is a dynamic and growing company that requires a highly skilled...
-
Customer Svc Rep Claims I
1 week ago
Toronto, Canada Dart Container Full timeProcess claims for various contract price and promotional trade agreements for Dart distributors and end users. Maintain Allowance programs including: Local, Corporate, Buying Group, and National Account/End User. **Day-to-Day Role**: - Process customer end-user contract claims using appropriate software - Identify, research, resolve, and communicate...
-
Customs Specialist Consulting
2 weeks ago
Toronto, Canada Livingston International Full time**Customs Specialist Consulting** Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We’re a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and...
-
Customs Specialist Consulting
2 weeks ago
Toronto, Canada Livingston International Full time**Customs Specialist Consulting** Join Livingston’s Global Trade Management team and help large companies manage their supply chains on a global scale. Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Our Global Trade...
-
Customs Specialist Consulting
7 days ago
Toronto, Canada Livingston International Full time**Customs Specialist Consulting** Join Livingston’s Global Trade Management team and help large companies manage their supply chains on a global scale. Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Our Global Trade...
-
Customs Specialist Consulting
2 weeks ago
Toronto, Canada Livingston International Full timeJoin Livingston’s Global Trade Management team and help large companies manage their supply chains on a global scale. Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Our Global Trade Management experts help companies lower...
-
Customer Solutions Consultant
2 weeks ago
Toronto, Canada Docebo Full timeHey you! Want to work for one of the fastest growing SaaS companies in the world? We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to...
-
Customer Consultant
2 weeks ago
Toronto, Canada The Body Shop International Limited Full time**The Body Shop** We believe equality is a human right. All people should have an equal opportunity to pursue their dreams and aspirations, regardless of beliefs, characteristics, and circumstances. Everybody has the right to live their life free from violence and discrimination. We want The Body Shop to be a great place to work and shop, whoever you are....
-
Customer Experience Consultant
5 days ago
Toronto, Ontario, Canada EQ3 Canada Full timeAbout EQ3 CanadaWe're a leading provider of high-quality furniture and home decor solutions. Our goal is to create timeless designs that enhance modern living spaces.As a Design Consultant at EQ3 Canada, you'll play a crucial role in helping clients achieve their design goals. Your creativity, technical skills, and excellent communication abilities will make...
-
Customer Success Consultant
1 week ago
Toronto, Canada Environics Analytics Full time**ROLE OBJECTIVE**: Reporting to the Vice President, Account Management, the Customer Success Consultant is responsible for maintaining, growing and expanding existing relationships with accounts and supporting the sales effort in acquiring new clients. From the earliest stages of the account relationship, the Customer Success Consultant is expected to...
-
Customer Success Consultant
1 week ago
Toronto, Canada Sage Full timeWe are rapidly expanding our Customer Success team and seeking a high-energy, proactive Customer Success Consultant for Sage Intacct. As our Customer Success Consultant, every day, you will play a pivotal role in ensuring our valued mid-market customers' successful implementation, onboarding, and ongoing satisfaction. To thrive in this role, you must...
-
Customer Enablement Consultant
2 weeks ago
Toronto, Canada AlayaCare Full time**About AlayaCare**: AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 650+ team members across Canada, US, Australia, and Brazil. We aim to...
-
Customer Service Consultant
4 weeks ago
Toronto, Canada Rogers Communications Full timeThis is a **Remote **role which means you get to work from home! At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference - they're passionate...
-
Consultant Customer Retention
7 days ago
Toronto, Canada Toyota Full timeJob Description Consultant Customer Retention Rank 4 Scarborough, ON What We’ll Bring: - Company & Culture_- A hybrid work environment- A work environment built on teamwork, flexibility and respect- Professional growth and development programs to help advance your career- A focus on respect for people and continuous improvement- Summer Hours -...
-
Customer Service Sales Consultant
5 days ago
Toronto, Ontario, Canada Puulsemarketing Full timeAbout UsPuulse Marketing is a company that focuses on personal and professional development. Our mission is to hire great people and invest our time and money into training them, so our clients and customers can be taken care of.We provide exceptional training to everyone on our team, delivered in person, on-demand, and via Zoom. Our goal is to enhance your...
-
Application Consultant L1
1 week ago
Toronto, Canada BioConnect Full time**Position**:Application Consultant L1 (Customer Technical Support) **About BioConnect** BioConnect is a rapidly-growing biometric technology and software company. We have set out on a mission to change the way society verifies identity. We believe that people want to use their true, biometric identity to verify who they are instead of relying on...
-
Consultant/Senior Consultant
3 weeks ago
Toronto, Ontario, Canada Ogon Consulting Full timeConsultant/Senior Consultant - Professional ServicesLocation: Remote (India, US, Canada)Type: Full TimeDepartment: Customer SuccessAbout Us: At Ogon Consulting, we are dedicated to transforming the Professional Services experience for Insurers and Insurance Software companies. Our mission is powered by deep industry expertise and a commitment to excellence...
-
Cloud-Based Customer Service Consultant
7 days ago
Old Toronto, Canada Software International Full timeSoftware International is a leading provider of technical talent to Fortune 100/500/1000 companies in Canada and the US. We are currently working with a F500 consulting client on a 1-year contract project for a Techno-Functional SAP Service Cloud V2 Consultant.About the JobThe ideal candidate will have a strong background in designing, implementing, and...
-
Customer Success Consulting Manager
2 weeks ago
Toronto, Canada Netomi Full timeAt Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands. Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network. Backed by the world’s...
-
Certified Customs Specialist
2 weeks ago
Toronto, Canada GeTS eTrade (Canada) Inc. Full time**Job Purpose** A Product Consultant is to be responsible for product management, business management and analysis. The role includes improving and introducing of new services/features and product-related processes. This role is responsible for planning, organizing, directing, managing, and monitoring the business requirements, assessments and process...