Supervising Technician, Content Preparation

4 weeks ago

Canada CBCRadio-Canada Full time

Job Family Technical and Production

Primary Location Montreal

Position Language Requirement Bilingual (English / French)

Language Skill Level (Reading) C

Language Skill Level (Writing) B

Language Skill Level (Speaking) C

Status of Employment Permanent

Work schedule(s) Full-time

**Work at CBC/Radio-Canada**
- Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.
- Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T&I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.
- A place with purpose. _CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

**Description of duties**:

- Plan, co-ordinate, assign, review and monitor, based on Media Presentation needs and departmental objectives, the work of technicians reporting to you, and report on performance, discipline and safety matters.
- Advise technical, production or other staff on workforce, training, installation and equipment requirements for technical operations; prepare detailed reports and make recommendations.
- Advise technical, production or other staff on technical operations.
- Act as a consultant to production, technical and other staff on technical operations and in assessing new technical equipment; report your findings.
- Evaluate operations and technical maintenance, and review operating methods and technical standards; submit recommendations for improving or modifying them.
- Provide engineers, project leaders and other workers with specialized assistance.
- Plan, test and configure technical equipment on projects; make recommendations, track and upgrade software, and map out new workflows.
- Carry out complex system checks and adjustments needed to ensure optimal performance of technical setups.
- Assign technical staff as delegated, or assign them work schedules, checking the accuracy of time sheets provided and work performed.
- Anticipate and determine, in conjunction with management or other key contacts, training requirements to refresh the knowledge of technical or other staff in response to changing needs and technologies.
- Design, draft, organize and deliver technical training courses or seminars and guide workers in performing their duties.
- Co-ordinate, review and assess the work of trainees and report on their progress.
- Design, administer and grade tests for technical staff and job applicants; check, assess and report on their competence.
- Design and draft documents (such as reference or training manuals) and operating procedures; catalogue and update these materials and ensure their availability.
- Plan, determine and distribute to the relevant people the technical equipment and workflows required to prepare and present content; monitor that equipment and ensure it is in good working order.
- Enforce safety measures for all workers and formulate recommendations to this effect.
- Maintain, where necessary, an inventory of parts, modules, equipment, spare equipment and other supplies, ensuring that sufficient quantities are in stock for operations to run smoothly.
- Investigate, verify and review reported defects, taking or recommending any necessary corrective action.
- Commit the Corporation, per your delegated authority or in consultation with your supervisor, to agreements with vendors, firms and contractors for the procurement of services or equipment. Ensure that services rendered and equipment ordered meet the requirements of the initial agreement.
- Perform site surveys, as needed, to identify locations and technical requirements for productions.
- Continually update your knowledge so that you can perform your assigned duties and keep abreast of technological developments.
- Provide maintenance technicians with ongoing operational advice, direction, guidance and encouragement to ensure a healthy work environment and maintain service quality; onboard and follow up with new employees.
- Perform the technical duties of the technicians reporting to you.
- Prepare, maintain and renew the ATA Carnet required to transport equipment outside Canada.
- In case of technical failure, take the necessary corrective action to restore service and inform the relevant people.
- Attend planning and production meetings as needed.
- Report any breakdowns or defects in equipment or material to the relevant people.
- Complete the appropriate forms and documents; convey information in person or in writing to ensure proper follow-up and keep others informed.
- Familiarize other employees with their duties and work environment.
- If

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