Customer Care Representative

2 months ago

Etobicoke, Canada Marino's Auto Group Full time

**_Are you ready to t_**_ake the first step towards an exciting career in a company committed to your success_**_? _**_Marino’s Automotive Group is looking for a_**_ _**_Receptionist_**_ in Etobicoke_**

The Receptionist will be the first point of contact for all incoming customers attending the dealership for an exceptional customer service experience. You will be responsible for coordinating all incoming inquiries over the phone from customers, directing customers to their respective department, and maintaining a high level of organization at the receptionist desk. If you are detail oriented, have a passion for customer service, and an ability to prioritize high volume tasks then this role is for you

**Job Duties**:

- Work with customers to understand their needs.
- Confident in their approach with customers.
- Answer and direct phone calls in a prompt and friendly manner.
- Greet and assist customers as they come into the showroom.
- Sustains a high attention to detail and a positive attitude in a fast-paced environment.
- Additional duties assigned.
- 1-2 years of customer service.
- 1 year of administrative experience.
- Automotive experience is considered an asset.
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Ability to problem solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.

**Why Work for Marino’s Automotive Group**:

- A competitive benefits and compensation plan.
- A leadership team that believes personal growth, mentorship, ongoing training and support.
- As a family owned and operated organization servicing the GTA for 50 years, we have a family-like culture, where camaraderie and a sense of belonging make our workplace feel like a second home.
- A culture of inclusivity where every individual's unique perspective is valued and respected.
- We embrace a customer-centric culture, where every decision and action is guided by our commitment to providing exceptional service.
- Marino’s Auto Group is committed to _providing_ equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace._
- We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions._

**No Agencies Please

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