Human Resources Generalist

**Status**:Full-Time, Permanent***

**Location**:Downsview Park (North York) with plans to move to the Rouge National Urban Park (Scarborough)

**Reports To**:Operations Manager

**Start Date**:Immediate

**Compensation**: Commensurate with experience, plus benefits

**Position Summary**:
**Duties and Responsibilities**:
**Onboarding and Recruiting**:

- Establishes positive relationships with external organizations to expand recruiting opportunities
- Responsible for all aspects of the employee onboarding process and leads new employee orientation ensuring positive first impressions and consistent messaging for all newly hired employees
- Assists with integrating all volunteers (including interns and other placements) to Toronto Wildlife Centre to ensure they are treated as a vital member of the team and helps foster a cooperative relationship between staff and volunteers
- Ensures consistency in the onboarding process for all personnel (paid and unpaid) when appropriate

**Training and Development**:

- Actively participates in continuing education and maintains current knowledge of human resources best practices and employment law
- Keeps track of the employee training process, including training needs assessment, employee development plans, and the measurement of training impact
- Works with Managers to ensure training, continuing education, and career development is ongoing and consistent in order to maximize their potential as a manager as well as their team’s potential
- Assists Managers with the selection and contracting of external training programs and consultants as necessary
- Provides necessary education and materials to Managers and employees including workshops, manuals, employee handbooks, and standardized reports
- Organize and lead TWC’s internal trainings as necessary

**Employee Relations and Communications**:

- Ensures a positive, professional, and safe working environment at all times, with a focus on both human and animal safety
- Continually works towards furthering the mission of Toronto Wildlife Centre; building a healthy community for people and wildlife
- Works with Managers to implement the best employee relations/communications practices to increase teamwork and comradery in their department as well as between departments, resulting in a high level of employee morale and motivation
- Monitors consistency of team interactions across departments
- Ensures all Managers are adhering to human resources policies and procedures as well as performing all duties listed on job descriptions and assists them in identifying barriers and finding solutions
- Responsible for managing all human resources policies, procedures and manuals and assists Managers in identifying barriers and finding solutions
- Partners with leadership to communicate employee related policies, procedures, programs, and laws
- Organizes staff meetings and events; and assists with similar for volunteers
- Participates in executive, management, and staff meetings as appropriate
- Provides information to the Director of Operations for assessing staffing and other human resources needs for all departments

**Goal Setting and Performance**:

- Assists Managers with performance management process and bonus structure
- Participates in tracking department goals, objectives, and systems as they relate to human resources
- Monitors the efficiency of trainings, workshops, and teambuilding exercises

**Position Requirements**:
**Education**:

- Diploma/degree in human resources management or related discipline
- CHRP and/or OSHA certification an asset

**Experience**:

- 3 years of relevant experience in human resources role or equivalent
- Previous experience in management role an asset
- Experience working with an NPO preferred

**Competencies**:

- Passion for Toronto Wildlife Centre’s mission with a genuine concern for and understanding of wildlife/environmental issues and the sensitive needs of working with wild patients
- Strong interpersonal skills; capable of working collaboratively within a team and across departments as needed
- Strong leadership skills with passion for developing and empowering others
- Ability to professionally represent and support TWC’s goals, beliefs and policies to the TWC team and others as needed
- Excellent communication and presentation skills with the ability to convey ideas clearly and concisely
- Excellent analytical and problem solving skills
- Proven ability to multi-task in a busy environment, to work well under pressure, and to prioritize competing tasks while meeting time-sensitive demands
- Proven ability to lead projects
- Proficiency in Microsoft’s Office Suite and basic knowledge of databases an asset

**Physical Requirements**:

- Requires the ability to spend extended periods sitting and using a computer keyboard

**Working Conditions**:

- Fast-paced office/hospital environment, with noise and the possibility of frequent interruptions
- This position requires working n