City of Orillia

**CITY OF ORILLIA**

**GENERAL MANAGER**
**ENVIRONMENT AND INFRASTRUCTURE SERVICES
**ABOUT ORILLIA**
With a population of approximately 34,000, Orillia is a sustainable and creative city that leverages
its core strengths: a lively and historic downtown, exciting growth, and vibrant waterfronts along
two lakes. Orillia is located one hour north of the GTA and offers affordable living alongside major
employers like Hydro One, Lakehead University, Georgian College and the Ontario Provincial
Police headquarters. Orillia offers an excellent quality of life with four-season recreation and cultural
opportunities for every age including an impressive parks and trail system, festivals, galleries, music
and live theatre. Located in the heart of Orillia and Lake Country is a great place to live, work and
explore.

**POSITION OVERVIEW**

**SUMMARY**
Reporting to the Chief Administrative Officer (CAO), the General Manager of Environment and
Infrastructure Services Department is responsible for directing, planning, managing and reviewing
the activities, operations and maintenance of the Environment and Infrastructure Services
Department, which includes Waste Management, Water Treatment and Supply (including wells),
Metering and Backflow, Water Distribution, Wastewater Treatment and Collection, Pollution
Control, Source Water Protection, Roads, Parks, Fleet, Stormwater, City Facility Management,
Electrical Services, Streetlighting and Traffic Signal Control, Environmental Compliance, Climate
Change Action Planning and Engineering of Capital Projects (involving Environmental Services,
Source Protection and Operations and Property and Sustainability).

**KEY RESPONSIBILITIES**

**General Duties**
- Develop, plan and implement goals and objectives for the Environment and Infrastructure

Services Department; recommend, administer and implement policies and procedures as
approved by Council.
- Overall responsible for water, wastewater and stormwater operations including rates, fees

and reserve budgets.
- Direct, oversee and participate in the development of the Department’s work plan; assign

work activities, projects and programs; monitor workflow; review and evaluate work projects,
methods and procedures.
- Select, train, motivate and evaluate personnel; provide or coordinate staff training; evaluate

employee performance; work with employees to correct deficiencies. Work in conjunction
with the Director of Human Resources to manage union/management relationships, including
collective bargaining, grievances, etc.
- Respond to inquiries, handle and resolve complaints, and serve as an initial point of contact

for public and media inquiries regarding the Department.
- Prepare, review, and recommend the annual Departmental budget; monitor/administer

approved budget and report on same; and authorize payment of accounts as well as provide

**CITY OF ORILLIA**

**GENERAL MANAGER**
**ENVIRONMENT AND INFRASTRUCTURE SERVICES**

long-range planning for the City capital improvement projects. Oversee the tendering and
contract completion for capital and operating projects and contracts.
- Prepare reports, make recommendations/presentations and attend Council

Committee/Council Committee in Closed Session, Senior Management Team, community
group, public and/or other meetings, as required.

**Environment ** Oversee the garbage, recycling, and green bin/yard waste collection contract as well as

oversee the implementation of City’s Climate Change Action Plan and development of
climate change adaptation initiatives.
- Overall responsible for managing the energy management processes and the City’s Energy

Management Plan, in accordance with Ontario Regulation 507/18, related regulations,
energy procurement and best practices.
- Overall responsible for the Drinking Water Quality Management System (DWQMS) and

licensing program as well as the operation of the City’s Waste Diversion Site and all
associated programs.
**Operations**
- Oversee Winter Control, Spring Cleanup and Summer operations throughout the City’s

infrastructure as well as oversee the review and provision of Entrance Permits, Road
Occupancy Permits, Culvert Installation and Lowering Permits, and Curb Cut Permits.
***
- Overall responsible for the fleet management program for Environment and Infrastructure

Services, Development Services and Engineering (large-to-small-sized vehicles), and Fire
(small-to-mid-sized vehicles), as well as equipment.
**Facilities**
- Oversee asset maintenance tracking for each facility; ensure all necessary records and

documentation are completed and retained as required and complete all capital projects
related to asset maintenance and lifecycle replacement and ensure the operation of all City
facilities meet regulatory requirements.
**Parks**
- Oversee the in-house floriculture for seasonal planting and arboricultural services within the

parks and downtown core of the City, as well as oversee the management of all parks,
parkettes,