![heel boy](https://media.trabajo.org/img/noimg.jpg)
Retail Sales Associate/sales Support
3 weeks ago
**About Us**
Heel Boy is an independent Canadian small business with brick and mortar stores downtown Kingston and Toronto. We were founded in 1998 in Kingston, Ontario and are proudly woman owned and operated. We have since expanded to be one of the largest online footwear retailers in Canada as well as being on marketplaces across the globe. We manage nearly 1 million skus at any giventime online making us a top shoe destination in Canada. We have been voted the number #1 shoe store in Kingston yearly as well as the #1 shoe store in Toronto. We are an inclusive working and shopping environment and we welcome applicants who share the same mindset to apply.
**Role Description**
This a part-time on-site role for a Retail Sales Associate and Sales Support Staff. If hired you would be responsible for assisting management, providing excellent customer service and driving sales as well as day-to-day tasks such as maintaining store cleanliness, receiving, organizing and transferring inventory and fulfilling orders.
**Responsibilities include, but are not limited to**:
- Customer service and sales
- Engaging and interacting with customers
- Clienteling
- Developing and maintaining strong customer relationships
- Inventory and store support
- Supporting and assisting management
- Receiving and transferring inventory efficiently
- Tagging and markdowns
- General store operations
- Maintaining store cleanliness and organization
- Maintaining stockroom cleanliness and organization
**Qualifications/Requirements**:
- Minimum 1 year of customer service experience required
- Must be available at least 20 hours/week and be available weekends
- Must be able to commit to a minimum of 1 year of continuous employment
- Previous retail sales experience preferred
- Warehouse or online fulfilment experience valued
- Ability to develop positive lasting customer relationships
- Ability to provide excellent customer service
- Strong oral and written communication skills
- Strong organizational skills
- Strong computer skills as well as proficiency in iOS, spreadsheets and Google Docs required
- General product knowledge of footwear and brands we carry as well as a desire to learn about new brands and to stay informed on fashion trends
- Ability to lift 40 pounds
- Ability to maneuver around a stock room and to use ladders
- Ability to spend up to 8 hours working on your feet (with breaks)
- Enthusiasm for fashion, current trends a LOVE of shoes
**Job Types**: Permanent, Part-time
**Salary**: $16.55-$17.75 per hour
Expected hours: 18 - 30 per week
**Benefits**:
- Store discount
Day range:
- Every Weekend
- Holidays
- Monday to Friday
Flexible Language Requirement:
- French not required
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Application question(s):
- How much previous experience do you have in fashion or the fashion industry?
**Education**:
- Secondary School (required)
**Experience**:
- customer service: 1 year (required)
- sales: 1 year (preferred)
Work Location: In person
Application deadline: 2024-03-01
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