Psychogeriatric Case Manager

3 weeks ago

Aurora, Canada LOFT Community Services Full time

**DATE**:March 31st, 2023

**LOCATION**:Aurora ON, BSS Central OHT Area

**COMPENSATION**:$52,535 - $63,260 Annually Prorated

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance abuse, poverty and homelessness. Serving approximately 13,969 annually and providing 1,788 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a **Psychogeriatric Case Manager**.

**JOB SUMMARY**:
As a Psychogeriatric Case Manager, you will be part of a Mobile Support Team that provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviors that may be associated with various types of dementia, mental health, substance use or other neurological conditions living within the community within a specified geographical boundary. You will complete a comprehensive behavioral assessment and an evidence-based Behavioral Support Plan. You will assist in the creation and coordination of a support network through establishing linkages with other community agencies and practitioners to coordinate care for the clients. In addition, you will provide direct service to support the client, family members and/or caregivers to mitigate escalating responsive behaviors. You will also liaise, collaborate and communicate with all members of the Behavioral Support Services team and other partners within the circle of care.

**Note**: Staff will be required to work in clients’ own homes and may therefore be exposed to _secondhand_ smoke. Occasional evening and weekend hours may be required. Frequent travel will be required using own vehicle.

**WHAT YOU WILL DO**:

- Assists clients and their care partners in the development and implementation of a Behavioural Support Plan tailored to the client’s needs and issues designed to improve quality of life and assist in the mitigation of responsive behaviours. Identify and refer to resources specific to those needs and issues.
- Act as a liaison and person served advocate among those involved with the client’s care including family, other care partners, medical and other multi-disciplinary providers.
- Complete PIECES/Functional Assessment and provide timely and accurate record keeping and reports as required.
- Provide support, on-going training and consultation to colleagues, family members and/or other care partners to assist in mitigating escalating responsive behaviours.
- Provide supportive counselling or referral and linkages to health care, programs or service providers.
- Provide crisis management/intervention and assist in the development of crisis plans for clients.
- Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.
- Maintain strict confidentiality and follow all other required policies and procedures.
- Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favorably on the organization and the Behavioural Supports Ontario Project.
- Effectively participate as a member of the Mobile Support Team; attend staff/team meetings, person served care conferences, other multi-disciplinary meetings, committee meetings etc. as required.
- Attend and actively participate in all required training.
- Liaise, collaborate and coordinate with other professionals, service providers and partners.
- Complete other duties, from time to time, as assigned by the Coordinator and/or Program Director.

**WHAT YOU BRING**:

- Completion of a diploma/degree in social services/human services or equivalent.
- Minimum 3 years of experience in providing support to vulnerable seniors and older adults with special needs including mental illness, addictions and severe social isolation.
- Completion of Gerontology is an asset.
- An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship.
- Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills.
- Group counselling related to mental health, addictions and related issues.
- Good oral and written communication skills and computer literacy, including MS word and Excel.
- Counselling, responding and assessment skills.
- Knowledge of community resources and support.
- Ability to work effectively as part of a team and interact with workers from a variety of agencies.
- Valid drivers’ license preferred.
- Knowledge of other languages is an asset.
- Understanding of cultural competency and anti-oppression framework;
- Reflective of a multi-barriered group, as serviced by the program, a strong asset
- Training/knowledge of P.I.E.C.E.S., U-First approaches or wi

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