Advance Assessment Specialist, Advance Issuance

2 weeks ago

Winnipeg, Canada CCGA Full time

Advance Assessment Specialist
600-1661 Portage Ave. Winnipeg, MB
Position Available: 2 Full-time roles (1 permanent, 1 temporary - 18 months)
Salary range: $40,000 - $45,000 annual salary
At CCGA, we are committed to fostering a knowledgeable, respectful, diverse workplace that empowers our employees and supports Canadian farmers. Our environment is built on encouragement, appreciation, continuous improvement, trusted relationships, and professional growth. Join CCGA and be part of a passionate team dedicated to creating a positive impact for Canadian farmers.
What you’ll be doing:
As Advance Assessment Specialist your primary responsibilities will include:

- Documenting all communications with farmers in the internal database. Completing data entry as required.

Your experience:

- High School diploma or equivalent; minimum one (1) year customer service.
- Extensive information processing and data entry experience with demonstrated ability to multitask.
- Ability to accurately create and review records, high degree of accuracy and attention to detail.
- Strong English oral and written communication skills along with excellent listening skills; ability to communicate in French would be considered an asset.
- Exceptional client service capability, professionalism, good judgement, and ethics when dealing with farmers and representing CCGA’s interests.
- Excellent collaboration and interpersonal skills to build effective working relationships with peers, external customers, and other key stakeholders.
- Ability to work with a sense of urgency, being able to prioritize work and meet objectives/deadlines through excellent organizational capability.
- Proficiency in math, MS Office, MS Office 365, especially Outlook, Excel, and Word, and digital literacy required.

Preferred:

- Prior experience working in a Contact Centre and/or fast paced financial industry.
- Prior working experience in a loan processor role would be considered an asset.
- Prior working experience with program under Advance Payments Program, compliance with industry rules and regulations would be considered an asset.
- Post-secondary education would be considered an asset.

How to apply:
If you require accommodation during the recruitment and selection process, please let us know.

Why work at CCGA?
Enjoy a vibrant work culture that prioritizes work-life balance and wellness, while offering competitive compensation and comprehensive benefits. Experience opportunities for professional growth, support one another to achieve goals, engage in meaningful customer service interactions, and simply put, have fun

Explore working at CCGA

Who is CCGA?
Canadian Canola Growers Association (CCGA) is a champion for Canadian canola farmers - advocating for them, shaping policies that impact their farm businesses, and delivering services that address the opportunities or challenges that they face.
We carry an unwavering respect for the agriculture industry and the remarkable people who live it every day. This commitment, backed by decades of experience, enables us to enact positive change and help farmers unlock their growth potential.
We are the largest administrator of the Advance Payments Program, offering this financial program to 10,000 farmers in Western Canada each year.
Recognized as one of Manitoba’s Top Employers (2024) and Kincentric Best Employer in Canada (2024).

Pay: $40,000.00-$45,000.00 per year

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