Credit and Collections Specialist

6 months ago


Ottawa, Canada Versaterm Full time

**The Company**

For over 45 years, Versaterm Public Safety has been a pioneer in public safety software, revolutionizing agencies' operations, both large and small, with a comprehensive range of solutions from community engagement to case closure. Versaterm's commitment to public safety is exemplified by a steadfast dedication to customer satisfaction, the development of innovative software solutions driven by advanced technologies, and a team passionately dedicated to making a positive impact on the lives of those sworn to serve.

This is an exciting time for us We are currently undergoing significant growth, marked by increased sales and implementations of our public safety products. Join us as we continue to innovate, focusing on creative and seamless solutions that empower our customers to prioritize the communities they serve.

**The Role**

Our Finance team is growing. We're looking for a motivated and energetic Credit and Collections Specialist to support our day-to-day accounting function on a full-time basis. This is an outstanding opportunity for an experienced Collections professional to practice their expertise within a growing, locally based software firm.

A key to your success will be collaborating and working closely with members of Versaterm’s Finance team and others within the organization. At Versaterm, we understand that our business thrives when our people thrive, and a key component of our success will be the hiring and retaining of those talented and committed professionals that continues to accentuate our unique culture delivering our unparalleled success.

Please note that this position is located in our Ottawa, Ontario office and only local resources eligible to get a Government of Canada Reliability clearance will be considered.

**Responsibilities**
- Work within set collection strategies to maximize accounts receivable collections
- Understand collection performance metrics, identifying areas for improvement and implementing corrective actions
- Engage with clients to address their queries and resolve any issues related to billing and payments
- Collaborate with Operations, Account Management team and clients to reconcile account disputes and negotiate payment plans with delinquent accounts
- Work closely with other departments, such as Operations, Project Management, Rev Ops and Finance, to streamline processes and improve overall customer experience.

**The Role Requirements**
- Education in business, accounting, finance or equivalent experience
- Experience in credit and or collections, with a successful track record in meeting targets and goals
- Understanding of debt collection best practices and regulations
- Working knowledge of Accounts Payable and Receivable processes
- Strong communication and negotiation skills
- Experience in Customer Relationship Management

**Equal Opportunity



  • Ottawa, Canada Robert Half Full time

    Robert Half is partnering with a well renowned organization looking to hire a Collections Specialist to join their growing team. This is a full-time/permanent role in the Ottawa-South region. Advantages:-Competitive salary (55-65K)-Full benefits + 3 weeks vacation -Free parking-Opportunity for advancement -Excellent culture & ...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking an experienced Financial Collections Specialist to join our team in Ottawa. As a key member of our collections team, you will be responsible for collecting on delinquent accounts to maximize recovery while minimizing costs.Key ResponsibilitiesConduct timely and effective collection follow-up on assigned accounts in varying stages...

  • Collections Specialist

    3 months ago


    Ottawa, Canada Gowling WLG Full time

    **ABOUT GOWLING WLG** At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service. Employee...

  • Collections Specialist

    2 months ago


    Ottawa, Canada Smart & Biggar Full time

    What We Do. Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent...

  • Collections Specialist

    6 months ago


    Ottawa, Canada Thermo Fisher Scientific Full time

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Collections Specialist**: Thermo Fisher Scientific Inc. is seeking a highly motivated Collections Specialist to join our world-class Accounting team in Canada. As a Collections Specialist, you will play a vital role in ensuring flawless financial operations and maintaining strong...

  • Collections Specialist

    6 months ago


    Ottawa, Canada Thermo Fisher Scientific Full time

    Collections SpecialistThermo Fisher Scientific Inc. is seeking a highly motivated Collections Specialist to join our world-class Accounting team in Canada. As a Collections Specialist, you will play a vital role in ensuring flawless financial operations and maintaining strong customer relationships. This is a unique opportunity to showcase your proven...


  • Ottawa, Ontario, Canada Royal Bank of Canada Full time

    Royal Bank of Canada is seeking a Financial Credit Solutions Specialist to join our team in Ottawa. This is a full-time salaried position with an estimated annual salary range of $65,000 - $90,000.Company OverviewWe thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients...

  • Bilingual Ict

    2 weeks ago


    Ottawa, Canada Scotiabank Full time

    Requisition ID: 209395 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Collections Officer responsible to collect on Tangerine Credit Card portfolio for maximizing collection of overdue payments from customers while minimizing collection costs and loan losses on individually assigned accounts. This...


  • Ottawa, Ontario, Canada Mitel Full time

    Job OpportunityWe are seeking an experienced Credit Control Specialist to join our team at Mitel. This is a challenging role that requires strong analytical and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.About the RoleIn this position, you will be responsible for managing risk and credit activities for the...


  • Ottawa, Canada Canadian Museum of HistoryMusée canadien de l'histoire Full time

    **_To be an employee of the Museum is to:_** - _Have the privilege of working for a Crown Corporation, and an internationally renowned institution, located on one of the most beautiful sites in the National Capital Region;_ - _Advance your career within an inclusive, dynamic and stimulating work environment;_ - _Work with an exceptional team of professionals...


  • Ottawa, Canada ECF Data, LLC Full time

    We are looking for a skilled and experienced Data Collection/Analytical Specialist to gather, clean and analyse data as well as present the findings. The individual will be in charge of managing our current data systems and develop, implement and manage new databases, data collection systems, data analytics etc. The Data Collection/Analytical Specialist must...

  • Market Credit Manager

    7 months ago


    Ottawa, Canada Marriott International, Inc Full time

    **Additional Information** Market role; Westin Ottawa & Delta Ottawa **Job Number** 24099655 **Job Category** Finance & Accounting **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages the day-to-day...


  • Ottawa, Canada CMHC Full time

    **Job Requisition ID**: 9656 **Position Status**: Permanent Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Limited **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CBC **Salary**: Our salaries generally...


  • Ottawa, Ontario, Canada Common Collections Full time

    Common Collections is seeking a skilled Technical Support Analyst to join our team. This role is perfect for individuals who are passionate about providing top-notch support and ensuring seamless technical operations.Job Description:We are looking for a highly motivated Technical Support Analyst to provide exceptional support to our users. As a Technical...


  • Ottawa, Canada JobCart Inc Full time

    **Position**: Collection agent **Service**:Credit and collection **Summary** The collection agent is responsible for following up with clients with outstanding balances, responding to inquiries, and negotiating payment arrangements. **Your main responsibilities would be**: - Initiate collections calls and negotiate payment agreements with clients, while...


  • Ottawa, Canada Tangerine Bank Full time

    Title: Bilingual ICT - Tangerine Credit Card Collections OfficerRequisition ID: 209395Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Collections Officer is responsible for collecting on the Tangerine Credit Card portfolio to maximize the collection of overdue payments from customers while minimizing...

  • Director of Cage

    6 months ago


    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: At Hard Rock we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to superior guest service. Hard Rock is committed to providing the best experience any customer can have, so exceptional guest service is our #1 priority, and our team members are our most valuable asset. Under...

  • Collection Agent

    6 months ago


    Ottawa, Canada Hydro Ottawa Full time

    By generating and distributing power, each person at Hydro Ottawa is part of empowering the lives of people in the communities we serve. Our work means all the activities that make up our lives - at home, at work, at play - are there when we need them. That purpose unites us and fuels our work. And if joining us in this essential work energizes you too, we...

  • Collection Agent

    1 week ago


    Ottawa, Canada Hydro Ottawa Full time

    At Hydro Ottawa, we empower the lives of the people in the communities we serve. As the electricity distributor to the Nation’s Capital, our work powers all the essential activities that make up our lives - at home, at work and at play. And as Ontario’s largest municipally-owned producer of green power, we are leading the way to a greener tomorrow. We...


  • Ottawa, Canada Scotiabank Full time

    Requisition ID: 209395Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Collections Officer is responsible for collecting on the Tangerine Credit Card portfolio to maximize the collection of overdue payments from customers while minimizing collection costs and loan losses on individually assigned...