Credit and Collections Specialist

3 months ago


Ottawa, Canada Versaterm Full time

**The Company**

For over 45 years, Versaterm Public Safety has been a pioneer in public safety software, revolutionizing agencies' operations, both large and small, with a comprehensive range of solutions from community engagement to case closure. Versaterm's commitment to public safety is exemplified by a steadfast dedication to customer satisfaction, the development of innovative software solutions driven by advanced technologies, and a team passionately dedicated to making a positive impact on the lives of those sworn to serve.

This is an exciting time for us We are currently undergoing significant growth, marked by increased sales and implementations of our public safety products. Join us as we continue to innovate, focusing on creative and seamless solutions that empower our customers to prioritize the communities they serve.

**The Role**

Our Finance team is growing. We're looking for a motivated and energetic Credit and Collections Specialist to support our day-to-day accounting function on a full-time basis. This is an outstanding opportunity for an experienced Collections professional to practice their expertise within a growing, locally based software firm.

A key to your success will be collaborating and working closely with members of Versaterm’s Finance team and others within the organization. At Versaterm, we understand that our business thrives when our people thrive, and a key component of our success will be the hiring and retaining of those talented and committed professionals that continues to accentuate our unique culture delivering our unparalleled success.

Please note that this position is located in our Ottawa, Ontario office and only local resources eligible to get a Government of Canada Reliability clearance will be considered.

**Responsibilities**
- Work within set collection strategies to maximize accounts receivable collections
- Understand collection performance metrics, identifying areas for improvement and implementing corrective actions
- Engage with clients to address their queries and resolve any issues related to billing and payments
- Collaborate with Operations, Account Management team and clients to reconcile account disputes and negotiate payment plans with delinquent accounts
- Work closely with other departments, such as Operations, Project Management, Rev Ops and Finance, to streamline processes and improve overall customer experience.

**The Role Requirements**
- Education in business, accounting, finance or equivalent experience
- Experience in credit and or collections, with a successful track record in meeting targets and goals
- Understanding of debt collection best practices and regulations
- Working knowledge of Accounts Payable and Receivable processes
- Strong communication and negotiation skills
- Experience in Customer Relationship Management

**Equal Opportunity


  • Collection Specialist

    3 months ago


    Ottawa, Canada Cowan Insurance Group Full time

    You’re a **communicator **- strong communication skills both verbally and in writing. You’re **self-motivated** - able to work independently and as a team. You have excellent **attention to detail** to ensure that clients are notified of overdue payments in a timely manner. If you are nodding yes, this **Collection Specialist** role in our Third-Party...

  • Collection Specialist

    6 hours ago


    Ottawa, Ontario, Canada Dentons Full time

    Job Title: Collection SpecialistDentons is a leading global law firm that values innovation and excellence. We are seeking a highly skilled Collection Specialist to join our team in Toronto.Job Summary:We are looking for a detail-oriented and organized individual to manage our collections and client services functions. The successful candidate will be...

  • Collection Specialist

    4 hours ago


    Ottawa, Ontario, Canada Dentons Full time

    Job Title: Collection SpecialistDentons is a leading global law firm that values innovation and excellence. We are seeking a highly skilled Collection Specialist to join our team in Toronto.Job Summary:We are looking for a detail-oriented and organized individual to manage our collections and client services functions. The successful candidate will be...

  • Collection Specialist

    16 hours ago


    Ottawa, Ontario, Canada Dentons Full time

    Job Title: Collection SpecialistDentons is a leading global law firm that values innovation and excellence. We are seeking a highly skilled Collection Specialist to join our team in Toronto.Job Summary:We are looking for a detail-oriented and organized individual to manage our collections and client services functions. The successful candidate will be...

  • Collection Specialist

    17 hours ago


    Ottawa, Ontario, Canada Dentons Full time

    Join the world's largest law firm as a Collections Specialist and take on a 12-month contract role in Toronto, working closely with the Collections Manager to drive collections and client services for all Dentons Canada offices. Dentons is a global law firm with over 21,000 individuals in more than 200 offices serving clients across 80+ countries. Our firm...


  • Ottawa, Ontario, Canada Mitel Full time

    About the Role:We are seeking a highly skilled Credit Control Specialist to join our team at Mitel. As a key member of our global organization, you will play a critical role in ensuring the company's financial stability and growth.Key Responsibilities:Manage risk and credit activities for the French regional Credit function, providing guidance and support to...


  • Ottawa, Ontario, Canada Mitel Full time

    About the Role:We are seeking a highly skilled Credit Control Specialist to join our team at Mitel. As a key member of our global organization, you will play a critical role in ensuring the company's financial stability and growth.Key Responsibilities:Manage risk and credit activities for the French regional Credit function, providing guidance and support to...

  • Collections Specialist

    3 months ago


    Ottawa, Canada Thermo Fisher Scientific Full time

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Collections Specialist**: Thermo Fisher Scientific Inc. is seeking a highly motivated Collections Specialist to join our world-class Accounting team in Canada. As a Collections Specialist, you will play a vital role in ensuring flawless financial operations and maintaining strong...


  • Ottawa, Ontario, Canada Mitel Full time

    Company Overview:Mitel is a global leader in business communications, providing innovative solutions that enable organizations to connect and collaborate effectively. We are dedicated to enhancing customer experiences through our advanced technologies and services.Position Summary:As a Credit Control Specialist focusing on the French market, you will play a...

  • Collections Specialist

    3 months ago


    Ottawa, Canada Thermo Fisher Scientific Full time

    Collections SpecialistThermo Fisher Scientific Inc. is seeking a highly motivated Collections Specialist to join our world-class Accounting team in Canada. As a Collections Specialist, you will play a vital role in ensuring flawless financial operations and maintaining strong customer relationships. This is a unique opportunity to showcase your proven...


  • Ottawa, Ontario, Canada Marriott International Full time

    Job SummaryThe Market Credit Manager is responsible for overseeing the day-to-day operations of accounts receivable, ensuring that invoices are accurate and dispersed in a timely manner. This includes following up on delinquent accounts and researching credit authorization for new customers.Candidate ProfileEducation and Experience• A bachelor's degree in...


  • Ottawa, Ontario, Canada Marriott International Full time

    Job SummaryThe Market Credit Manager is responsible for overseeing the day-to-day operations of accounts receivable, ensuring that invoices are accurate and dispersed in a timely manner. This includes following up on delinquent accounts and researching credit authorization for new customers.Candidate ProfileEducation and Experience• A bachelor's degree in...


  • Ottawa, Canada Thermo Fisher Scientific Full time

    **How will you make an impact?** When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe and you’ll be valued and recognized for your performance. With dedicated managers and inspiring coworkers to support you,...

  • Collections Specialist

    5 months ago


    Ottawa, Canada ORBCOMM Full time

    We are looking for a Collections Specialist who can provide A/R support to our Cash and Collections Team located in Rochelle Park, NJ.**Responsibilities & Requirements**: - Strong Collection background including reconciliation of aged items and chargebacks. - Acts as backup for other Cash Application team members when necessary. - Reconcile payments as...


  • Ottawa, Ontario, Canada Mitel Full time

    About Mitel:Mitel offers a unique opportunity to support businesses in enhancing their connectivity and collaboration, ultimately improving customer experiences. Your contributions will play a vital role in driving business success within our global framework, leveraging your distinct skills and experiences.Position Overview:In this position, you will be...


  • Ottawa, Ontario, Canada Mitel Full time

    About Mitel:At Mitel, we empower businesses to connect and collaborate, enhancing customer experiences. Your contributions will be vital in driving business success within our global framework, leveraging your unique skills and experiences.Position Overview:In this position, you will play a crucial role in ensuring that Mitel is equipped to navigate the...


  • Ottawa, Ontario, Canada Intact Financial Corporation Full time

    Become a vital member of our expanding Trade Credit division as a Junior Risk Assessment Specialist. In this role, you will collaborate closely with the risk evaluation team to facilitate trade operations for our Trade Credit clientele.Key Responsibilities:Assist in the buyer evaluation processEnsure that credit evaluations align with the established risk...


  • Ottawa, Ontario, Canada Intact Financial Corporation Full time

    Become a vital member of our expanding Trade Credit division as a Junior Risk Assessment Specialist. In this role, you will collaborate closely with the risk underwriting team to facilitate transactions for our Trade Credit clientele.Key Responsibilities:Assist in the evaluation process of buyersEnsure that credit evaluations align with the established risk...

  • Financial Advisor

    2 weeks ago


    Ottawa, Ontario, Canada The Credit Counselling Society Full time

    About the Role:The Credit Counselling Society is seeking a highly skilled and compassionate Financial Advisor - Debt Resolution Specialist to join our team. As a key member of our team, you will play a vital role in providing expert guidance and support to clients who are struggling with debt.Key Responsibilities:Conduct thorough financial assessments to...


  • Ottawa, Ontario, Canada Cintas Full time

    Job SummaryCintas is seeking a skilled Accounts Receivable Representative to join our team. As a key member of our finance department, you will be responsible for managing all aspects of accounts receivable, including collections, invoicing, and customer communication.Key ResponsibilitiesManage a portfolio of customer accounts to ensure timely payment and...