Store Manager

2 months ago


Richmond, Canada Steve Madden Full time

Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
- Actively recruit, interview, hire, train, schedule and evaluate store management and sales staff on a continual basis.
- Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
- Demonstrates salesmanship skills by maintaining sales productivity levels.
- Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
- Monitors deliveries of product movement within the store to ensure effective inventory and merchandise management.
- Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
- Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
- Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
- Ability to use POS system.
- Implements security precautionary measures to protect company assets.
- Responsible for payroll of associates.
- Other duties may be assigned.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail Management: 1 year (preferred)

Work Location: In person


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