Optician/optometric Assistant

3 months ago


Calgary, Canada Hesla Optometry Full time

**Optician and Optometric Assistant**
- a warm, friendly personality and a flair for eyewear fashion;
- exceptional customer service and excellent salesmanship and interpersonal skills;
- the ability to multi-task, stay organized, and efficiently manage time;
- experience working independently and as part of a team;
- strong written and verbal communication and high attention to detail;
- experience processing and tracking ophthalmic orders, dispensing, providing contact lens
- training, and adjusting and/or repairing eye glasses;
- experience using Visual Eyes or another practice management software;
- knowledge on various lens’/materials/coatings;
- a positive personality and a willingness to work with and respect co-workers and patients regardless of age, race, colour, gender, religion or disability; and
- an understanding of medical terminology related to optometry.

Responsibilities include:

- recommending appropriate eyewear options based on patients’ needs and preferences;
- taking accurate measurements, verifying prescriptions, placing orders, monitoring job status, ensuring timely turnarounds, and contacting patients when orders are ready;
- reviewing, correcting and ensuring accuracy of all product orders;
- educating patients on proper eyewear care and maintenance;
- conducting routine inventory of product and ordering new product, as necessary;
- assisting with marketing and promotions, as necessary;
- maintaining accurate records and ensuring that all patient records are kept confidential;
- building rapport with patients and co-workers and communicating in a respectful manner;
- keeping the clinic clean and organized and ensuring inventory is kept secure;
- assisting with reception, as necessary; and
- experience in managing social media and/or fluency in a second language are both assets.

This job description is not exhaustive and additional duties may be assigned at a future date.

These are permanent positions that requires 28 - 40 hours of working time each week and there is a requirement to work one evening a week. Salary is commensurate with experience.

Hesla Optometry is located within the Poplar Centre on Macleod Trail SW, where anchor tenants include: Mitchell Eye Centre, Cora’s, Subway and Starbucks. The clinic is closed on weekends.

Work Location: In person



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