Assistant Chief Pilot

5 months ago

Mississauga, Canada Skyservice Business Aviation Full time

**Skyservice Business Aviation**

Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.

**Your future at Skyservice**:
As the Assistant Chief Pilot at Skyservice, you will play a crucial role in ensuring the smooth and safe operation of our flight services. You will be instrumental in maintaining our high standards of service and safety, supporting the Chief Pilot, and providing leadership and guidance to our team of pilots.

**SUMMARY OF RESPONSIBILITIES**:

- Support the Chief Pilot to ensure the delivery of ‘_best in class’_ pilot/crew services to Skyservice Managed Clients, and foster a culture that attracts, retains, engages and drives exceptional performance and service;
- Regulatory Compliance: Ensure daily flight operations comply with Transport Canada regulations, Company policies, and operational standards.
- Operational Support: Address and resolve flight operations issues, providing daily support to pilots.
- Hiring and Training: Assist in hiring and interviewing pilots on behalf of managed clients.
- Maintain Qualifications: Maintain currency and qualification on at least one fleet aircraft type.
- Line Check Pilot: Act as a Line Check Pilot to evaluate, mentor, and qualify pilots.
- Ensure the prevention and investigation of all pilot/crew related occurrence reports including actioning and follow-up;
- Promote a Safety-First Culture: Uphold and advocate for safety in all aspects of flight operations.
- Work closely with the Director, Flight Operations and other leaders to develop short and long term plans to support the growth of the business;
- Interdepartmental Collaboration: Work closely with departments such as Safety, Maintenance, Airport Operations, Operations Center, and Administration.
- Administrative Duties: Perform other administrative tasks as assigned by the Chief Pilot.
- Operational Control: Exercise limited operational control as delegated by the Director of Operations.
- Supervisory Flying: Conduct line supervisory flights to ensure pilot professionalism and standards.
- Community Engagement: Represent Skyservice in government, industry, and community activities related to flight operations.
- Process Improvement: Encourage process improvements and error reporting from employees.
- Compliance: Ensure pilot appearance, attendance, and conduct adhere to Company policies.

**QUALIFICATIONS AND SKILLS REQUIRED**:

- Experience: Previous corporate environment experience, Canadian ATPL and Medical, and experience meeting or exceeding Skyservice hiring minimums.
- Regulatory Knowledge: Understanding of Transport Canada requirements for 604, 703, and 704 training requirements.
- Technical Skills: Proficiency with the Pelesys platform, Webmanual, and FOS.
- Microsoft Office: High proficiency in Microsoft Office 365, Excel, Word, and Outlook.
- Leadership: Strong leadership, interpersonal, and organizational skills.
- Communication: Excellent verbal and written communication skills, delivered with tact and professionalism.
- Teamwork: Ability to work independently and as part of a team, handling multiple priorities in a fast-paced environment.
- Self-Motivation: Self-driven with the ability to motivate others and manage multiple complex projects simultaneously.
- Interpersonal Skills: Polished and professional interpersonal skills with a customer-oriented mindset.

**Benefits**:
Our _perks and benefits_ include but are not limited to:

- Hybrid working arrangements
- Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plans
- Employee assistant program
- Group retirement savings plan with company matching contribution
- Paid time off including sick days and personal days
- Employee Referral Program
- Service Awards

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