Central Scheduler I

3 weeks ago

North Vancouver, Canada North Vancouver Recreation & Culture Full time

**Central Scheduler I**:
**Regular Full-Time**
**Competition #23025R**

North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families, and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for positive, enthusiastic and friendly people to deliver memorable experiences to our customers.

**WHY WORK FOR US?**
You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents. NVRC values employees, offering a competitive salary, comprehensive benefits and an opportunity to participate in our Earned Day Off Program (EDO).

**ABOUT YOU**
You are a team player who is reliable, responsive to customer needs and excellent at building relationships. Using your positive attitude and well-developed verbal and written communication skills, you pride yourself in being a ‘go to’ person for providing technical support, coaching and guidance to users regarding the scheduling system. You have excellent organizational and time management skills and work well under pressure to meet deadlines. Your keen attention to detail provides you with the ability to accurately create and maintain records, identify issues and take corrective action. Most of all, you enjoy the challenge of continuous learning, and working with a broad range of staff and supervisors with a commitment to providing the best service to support their operational needs.
- Creating and maintaining schedules to ensure shift times, accounts and pay codes are correct and up-to-date;
- Assisting supervisors in creating and maintaining schedules, and providing coaching and guidance to support accurate preparation and approval of timecards;
- Supporting the timecard approval process; running reports to identify issues and validating data accuracy; following-up with supervisors; and ensuring the efficient, accurate, and timely upload of approved timecards to the payroll system;
- Investigating, troubleshooting and resolving routine software problems;
- Providing ongoing coaching and guidance to supervisors and staff;
- Preparing and maintaining documentation of software, procedures, files and reports;
- Handling confidential data with care;
- Providing support to staff and supervisors with queries and questions, including running summary reports, highlighting issues, investigating/reconciling anomalies and providing supervisors with reports for review and approval; and
- Other related duties.

**QUALIFICATIONS AND REQUIREMENTS**
You have completed Grade 12 supplemented by courses related to the work plus some related experience or an equivalent combination of training and experience. A valid BC Class 5 driver’s license is required.

This is a regular full-time position for 35 hours per week. The pay for this unionized position starts at $26.34 per hour (2021 rate). This position has a pay structure with five steps which increase from Step 1 to 2 after 6 months and annually for the following steps.

All employees should be available to work at any North Vancouver Recreation & Culture location and are required to submit a Police Record Check as a requirement of the position prior to any appointment.

**_Closing_**_ _**_Date_**_:_
- May 9, 2023_
- _
**_APPLY ONLINE AT:_**
- _
- We thank you for your interest in employment with North Vancouver Recreation & Culture and advise that only those selected for an interview will be contacted._

Education : Other trades certificate or diploma
Experience : Experience an asset

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