Parts Representative

Podolinsky Equipment Ltd. has been proud to support the local community as your local John Deere dealer for 59 years. With the addition of Arctic Cat and Polaris we are now a one-stop shop for work and fun.

We are seeking a **Parts Counter Representative with experience working with recreational brands, such as Polaris & Arctic Cat. **This position is primarily responsible for providing exceptional customer service, while supplying customers with parts products and dealer services.
- Location: Petrolia, ON
- Position Type: Full-Time

Working for Podolinsky Equipment Ltd., you can count on:

- Competitive pay
- Health and Dental Benefits
- Group RSP Benefits
- Career advancement opportunities
- Advanced training
- Employee Discounts
- On-site parking

**Responsibilities**:

- Provide excellent customer service to the parts counter, service counter, phone-in and online customers.
- Provide parts look up expertise and recommends sales of additional related or needed parts and/or accessories.
- Timely and accurate processing of all in-store orders; including retrieval of stocked items and proper documenting of parts requiring order. Accurately completes orders by communicating with customers on parts delivery status and customer pick up instructions.
- Maintains inventory integrity by verifying receipting-in of shipments including verifying accuracy of packing slips against shipped product. Will actively assist with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor/ Manager.
- Routinely calls customers to ensure timely pick up of product.
- Assists with preparing and maintaining professional showroom image and merchandise displays.
- Assists in keeping parts department clean and orderly.
- Helps maintain and fulfill parts sales through

**Qualifications**:

- High School diploma or equivalent experience.
- Experience working with Power Sports Parts & Accessories.
- Experience connecting with customers, maintains a professional image, establishing a good rapport.
- Demonstrated basic understanding of the selling processes.
- Demonstrated ability to manage multiple projects simultaneously with a degree of independence.

We offer accommodation for applicants with disabilities. If you are contacted to arrange for an interview, please advise us if you require accommodation.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Work Location: In person