Employment Services

3 weeks ago

Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

**Job title**: Employment Counsellor

**Status**: Regular Full-time

**Salary**: $28.039 - $32.987/hr

**Hours**: 35 hours/week

**Application deadline**: Until Filled

Who are we?

Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.

Job Summary

The Employment Counsellor is responsible for delivering employment services geared to the needs of specific target groups within the full-suite employment model. This position is responsible for working one-on-one with clients of the various employment services programs under Employment Services.

**Responsibilities**:
The responsibilities of this position may evolve based on the changing guidelines related to the COVID 19 pandemic and emerging needs of the community.

Direct Client Service
- Provides direct one-on-one employment support to clients in a client-centered manner.
- Reduce barriers to access for the populations served by the program.
- Performs intakes/assessments for clients.
- In partnership with the client, develops, reviews, monitors and updates client action plans.
- Using a variety of interventions, supports clients in their job search, including identifying and building employability skills.
- Manages client caseloads, maintaining an awareness of client needs and progression towards employment.
- Providing relevant information and resources to clients which support their progression towards employment.
- Provides financial supports to clients in keeping with program guidelines.
- Establishes and maintains positive and supportive relationships with clients.
- Assists clients to build support networks through referrals and liaises with clients and external resources/organizations as required.
- Establishes working relationships with relevant agencies/services that support client needs.
- Performs client follow-up as per program guidelines.
- Participates in regular chart reviews and case conferences.
- Maintains awareness of current issues and developments in the respective field.

Administration
- Maintains electronic/paper client records and protects the confidentiality of the information.
- Participates in accreditation chart audits.
- Assists in maintaining the program database by entering data, generating reports, supporting analysis, and regular auditing of data integrity.
- Assists in compiling and maintaining program resources.
- Assists in preparation of program materials and other documents as assigned.
- Scheduling and monitoring client attendance using appropriate systems; generating reports as required.

Teamwork and Collaboration
- Provides resources and support to program staff pertaining to specific client issues.
- Assists in the development of program specific policies and procedures/guidelines and in the overall planning and development of the program.
- Participates in the evaluation component of the relevant program.
- Maintains effective communication of information among internal and external stakeholders.
- Participates in staff development as appropriate to the position.
- Assists in promotional activities and client recruitment/outreach.

**Qualifications**:
Education
- Bachelor Degree in Social Sciences or related field or equivalent combination of experience and education.

Linguistic Profile (for Centres with French Language Service Designations)
- Based on New Avenues Linguistics Rating Scale: A+ (highest skill) to C- (lowest skill)
- English (oral expression): A+ (required)
- English (oral comprehension): A+ (required)
- English (reading comprehension): A+ (required)
- Other languages considered an asset

Professional Experience
- 3 to 5 years experience in the following areas:

- employment counseling in related field
- experience in employment related initiatives

Key Competencies
- Knowledge of issues, trends and legislation in the employment field and the labour market.
- Certified in, or have demonstrated knowledge of common assessment tools.
- An understanding of the factors affecting employability.
- Knowledge of adult learning principles.
- Knowledge of community and social service resources, in particular services for job seekers.

Personal Suitability/Other Requirements
- Monday to Friday days with some flexibility required for occasional Thursday evenings or weekend days.
- Communication skills, both oral and written, for a variety of audiences.
- Ability to work with detailed information over long periods of time.
- Comfortable providing services in a hybrid model of in-person and virtual services

  • Bilingual Employment Counsellor, Employment Services

    2 months ago

    Ottawa, Canada Youth Services Bureau of Ottawa Full time

    **Location**: Orleans, Ontario **Reports to**: Coordinator, Employment Services **Employment Status**: Full time Permanent (6 Vacancies) **Bargaining Unit Status**: Included **Annual Salary**:$60,340.80-$72,446.40 **Language requirements**: English and French is essential **Bona Fide occupational **requirement (BFOR)**:N/A **Schedule**:Monday to...

  • Employer Services Lead

    2 days ago

    Ottawa, Canada WCG Services Full time

    **Program**: Employment Ontario **Location**:Remote (with the ability to meet in person throughout Ontario) ***Who we’re looking for**: **Employer Services Lead** Like WCG, you believe in the power of work to transform lives. As Employer Services Lead, you’ll be responsible for leading, planning**, **organizing, resourcing, coordinating, and...

  • Contract Manager

    7 days ago

    Ottawa, Canada WCG Services Full time

    **Program**: Employment Services **Location**:Ottawa - Remote **Who we’re looking for**: **Contract Manager** Like WCG, you believe in the power of work to transform lives. You succeed through your positive relationships with your partners and stakeholders. Utilizing your relationship skills and knowledge of employment services, you work collaboratively...

  • Employer Engagement and Recruitment Specialist

    2 weeks ago

    Ottawa, Canada World Skills Employment Centre Full time

    **World Skills Employment Centre** **Employer Engagement and Recruitment Specialist - FIN Program** **Position Summary**: As part of World Skills, a not-for-profit employment service for new Canadians, the Employer Engagement and Recruitment Specialist within the Federal Internship for Newcomers Program, which is coordinated by the Settlement and...

  • Strategic Portfolio Manager

    1 day ago

    Ottawa, Ontario, Canada WCG Services Full time

    At WCG Services, we believe in the power of work to transform lives and communities. With a strong presence across Canada, our team is dedicated to creating sustainable employment opportunities for people, businesses, and communities.About This RoleWe are seeking an experienced Bilingual Relationship Manager to join our team as a Strategic Portfolio Manager...

  • Administrative Assistant Employment Services

    2 weeks ago

    Ottawa, Canada Youth Services Bureau of Ottawa Full time

    **Administrative Assistant, Employment Services** **Location**: Ottawa, Ontario **Reports to**: Coordinator, ITO **Employment Status**: Part-Time, Temporary (until ) **Department**:Employment Services **Bargaining Unit Status**: Excluded **Annual Salary**: $22.17 - $26.66 **Language requirements**: English is essential and French is considered and...

  • Employer Services Specialist

    6 days ago

    Ottawa, Ontario, Canada HOOPP Thames Limited Full time

    Job Summary:The Employer Services team is responsible for ensuring HOOPP employers receive excellent service by responding to their inquiries and issues. As an Employer Services Specialist, you will work closely with Regional Managers to provide accurate and timely information and education about the Plan, helping employers resolve issues and complete their...

  • Employer Services Assistant

    7 months ago

    Ottawa, Canada Carleton University Full time

    **Duties and Responsibilities**: Reporting to the Employer Services Team Lead, the Co-op Employer Services Assistant is responsible for the full life-cycle of co-op work term recruitment activities. S/he works within a designated co-operative education program portfolio to provide the following services to employers and students: - Advising employers on how...

  • Trust Banking Officer: Financial Services Specialist

    6 days ago

    Ottawa, Ontario, Canada VPI Employment Services Full time

    Job OverviewVPI Employment Services seeks a detail-oriented Trust Banking Officer to join our team. In this role, you will be responsible for preparing daily reconciliations of trust accounts, investigating breaks, and following up on discrepancies.Key ResponsibilitiesPrepare wire/EFT payments for trade settlement, invoice processing, and other financial...

  • Employer Services Assistant

    3 weeks ago

    Ottawa, Canada Carleton University Full time

    **Duties and Responsibilities**: Reporting to the Employer Services Team Lead, the Co-op Employer Services Assistant is responsible for the full life-cycle of co-op work term recruitment activities. S/he works within a designated co-operative education program portfolio to provide the following services to employers and students: - Advising employers on how...

  • Express Employment Professionals

    3 days ago

    ottawa, Canada Express Employment Professionals - Ottawa East Full time

    Our client, an industrial organization located in the East End of Ottawa, is currently looking to hire a Warranty Administrator to join their team on a permanent basis. The ideal candidate is self-motivated, has a positive attitude and excellent customer service skills.Why work for this organization:Health and Dental benefitsRoom for growth both...

  • Express Employment Professionals

    3 days ago

    ottawa, Canada Express Employment Professionals - Ottawa East Full time

    Our client, a respected not-for-profit organization in downtown Ottawa, seeks an experienced Administrative Associate (Assistant) to join their dynamic team. This in-office role offers the opportunity to support a mission-driven organization dedicated to shaping Canada's business landscape.Why work for this organization?Health and dental benefits 3 weeks’...

  • Express Employment Professionals

    6 days ago

    ottawa, Canada Express Employment Professionals - Ottawa East Full time

    Our client, an industrial organization located in the East End of Ottawa, is currently looking to hire a Warranty Administrator to join their team on a permanent basis. The ideal candidate is self-motivated, has a positive attitude and excellent customer service skills.Why work for this organization:Health and Dental benefitsRoom for growth both...

  • Employment Counsellor and Case Manager

    4 weeks ago

    Ottawa, Canada Youth Services Bureau of Ottawa Full time

    **Location**: Ottawa, Ontario **Reports to**: Coordinator, Employment Services **Employment Status**: Full time temporary (Until October 2025) **Bargaining Unit Status**: Included **Annual Salary**:$60,340.80-$72,446.40 **Language requirements**: English is essential, French is an asset **Bona Fide occupational requirement...

  • Administrative Support

    7 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Position Title**: Administrative Support - Employment Services, Bilingual **Department**: Employment Services **Program**: Integrated Employment Services **Status**: Regular Full-time **Salary**: $20.167 - $23.726 **Application Deadline**: Until Filled Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based,...

  • Express Employment Professionals

    6 days ago

    ottawa, Canada Express Employment Professionals - Ottawa East Full time

    Our client, a respected not-for-profit organization in downtown Ottawa, seeks an experienced Administrative Associate (Assistant) to join their dynamic team. This in-office role offers the opportunity to support a mission-driven organization dedicated to shaping Canada's business landscape.Why work for this organization?Health and dental benefits 3 weeks’...

  • Employment Counsellor and Case Manager

    4 weeks ago

    Ottawa, Canada Youth Services Bureau of Ottawa Full time $60,341

    About us:Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and...

  • Customer Service Representative

    7 days ago

    Ottawa, Canada Hive Employment Full time

    At Hive Employment, we are staffing inbound Customer Service Representatives on behalf of our client during their recent expansion initiative. We are currently seeking talented, ambitious professionals in their Customer Service department. This is an entry-level position that is suitable for those of all backgrounds, experience levels, and goals. No cold...

  • Express Employment Professionals

    3 days ago

    ottawa, Canada Express Employment Professionals - Ottawa East Full time

    Express Employment Professionals is a global leader in staffing solutions, with a presence in the U.S., Canada, South Africa, Australia, and New Zealand. Building on 40+ years of expertise, we connect top talent with leading organizations.We're on a mission to connect top talent with innovative companies, and we're looking for a driven Business Development...

  • Administrative Support, Employment Services

    7 days ago

    Ottawa, Canada Pinecrest-Queensway Community Health Centre Full time

    Job title: Administrative Support, Employment Services Status: Regular Part-time **Salary**: $19.967-$23.491/hr Hours: 32.5 hours/week Application deadline: Until Filled Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work...