Deputy Chief Operating Officer, Compliance

3 weeks ago

Toronto, Canada Alcohol and Gaming Commission of Ontario Full time

The Alcohol and Gaming Commission of Ontario (AGCO) is a regulatory agency charged with regulating the province's dynamic alcohol, cannabis, gaming, and horse racing industries. All four industries are evolving at a rapid pace due to significant expansion, digitization, and regulatory modernization over the last decade.

The AGCO is seeking a highly motivated **Deputy Chief Operating Officer, Compliance** who will provide strategic operational leadership to guide and manage the agency's compliance teams and programs across all lines of business.

The degree and pace of change within the AGCO's regulatory operations is significant and the agency's compliance programs and activities in each of the AGCO's lines of business are increasingly complex. The Deputy Chief Operating Officer will be required to develop and deliver agile change and recurring transformation to ensure the AGCO's regulatory operations are focused and effectively responding to shifts in the regulatory environment.

**Work Location: Head Office, Toronto, ON; Hybrid**
- Oversee the AGCO's compliance programs and provincewide frontline operations across each of the alcohol, cannabis, gaming (including land-based casino, iGaming, charitable gaming, and lottery) and horse racing industries.
- Build and sustain high-performing operational teams and nurturing a performance culture by providing leadership and coaching to develop, build and retain a team that can meet expectations and delivering AGCO's operational strategy.
- Recommend and/or make regulatory decisions on compliance matters spanning all lines of business to foster the achievement of broad sectoral and specific compliance objectives.
- Oversee the development and implementation of operational systems, policies and procedures related to compliance activities to ensure efficient and effective service delivery.
- Anticipate and identify long term issues and stakeholder needs, while developing strategies to address stakeholder concerns and opportunities.
- Support the COO in long term and organization wide changes in response to anticipated future requirements, government policy changes, or change in legislation and regulations.
- Foster a culture of innovation and creativity by encouraging and promoting diverse ideas, and implementing strategies that are leading in the regulatory sector.

**How do I qualify?**:

- Excellent knowledge of regulated industries and the legal/regulatory frameworks under which the AGCO functions.
- Experience and knowledge of the machinery of government and core decision-making processes.
- Extensive experience in the management of professional operations staff in a high volume, diverse, geographically dispersed, and fast paced environment.
- Overall knowledge of operating models and program design in a regulatory context.
- Experience working with various of government.
- Proven ability to develop and clearly communicate vision, strategy and strategic intent, garner support, generate enthusiasm and buy-in.
- Proven leadership/senior management experience preferably in Public Sector.

**_Disability related accommodation during the recruitment process is available upon request._**

**Additional Information**:
**Address**:

- 1 English Permanent - Full Time, 90 Sheppard Ave E, Toronto, Toronto Region, Criminal Record Check

**Compensation Group**:

- Excluded- Understanding the job ad - definitions
- **Schedule**:

- N/A**Category**:

- Management and General**Posted on**:

- Monday, February 5, 2024**Note**:
Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

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