People Experience Specialist

5 days ago

Halifax, Canada ResMed Full time

Our people are foundational to our strategy
- they are not ‘resources’ that we leverage Our People team (formerly Human Resources) partners with leaders to engage and attract high performing, diverse, entrepreneurial talent. We continuously challenge ourselves to be BOLD in our thinking, design and delivery of people solutions that enable our people to be the best that they can be and drive exceptional ResMed success.

**Primary Role**:The primary role of the People Experience Operations specialist is to serve as a key link between employees and the People team. This role requires a strong sense of urgency, customer focus, anticipation of needs, and a commitment to continuous improvement. As part of our People Experience Team, the specialist ensures that employees, managers, and leaders receive exceptional personal service, helping them quickly find information, navigate processes and systems, and connect with the correct people team efficiently, empathetically, and accountably. Key deliverables include maintaining accurate employee information and data points, payroll management, benefits transactions, People policies and procedures, and document control for defined operations processes to ensure compliance with policy, quality, and statutory requirements. This is an excellent opportunity to grow your career in HR within a growth-focused organization that prioritizes developing its people.

**Must be located within Halifax Regional Municipality.**

**Responsibilities**:

- Participate in proactive outreach to new employees to curate a memorable new hire experience.
- Facilitate new hire orientation and act as the face of the People Experience team.
- Streamline operations, reduce manual tasks, and improve overall team productivity by identifying opportunities for automation and simplification and design tailored solutions.
- Explore opportunities for continuous improvement and global optimization/scalability, serving as an escalation point for shared services support as needed.
- Ensure all People-related queries and requests are responded to in a timely manner through tiered support, leveraging technology platforms, and focusing on high-quality documentation and data integrity in core HCM systems to enhance customer experience.
- Respond to employee requests (e.g., document requests, employment form completion, onboarding/offboarding assistance), maintain and validate core HCM data, and liaise with COE functions to support benefits administration, payroll, or other HR functions as assigned.
- Maintain records related to People function activities, policy changes or additions, and ER support document control for defined operations processes to ensure compliance with policy, quality, and statutory requirements.
- Monitor and answer frequently asked questions in our case management system.
- Help employees navigate our knowledgebase of policies, procedures, and articles.
- Research and provide timely follow-up and engagement when answers are delayed, not obvious, or routine.
- Intake critical employee information to help solve issues, triage, or provide warm handoffs to our people advisory team and centers of expertise.
- Assist with HR administrative work such as entering employee changes in the HR System (Workday), completing paperwork that requires employee information, and sending templated employee notifications.
- Run and provide people reports as requested.

**Qualifications and Experience**

**Required**:

- Minimum of 1 year of related experience.
- Degree in Human Resources or related field considered an asset.
- Workday system experience is a must.
- Strong communicator who takes ownership and initiative, is a relentless improver with customer empathy, and is results-oriented.
- Strong desire to provide an exceptional, personalized customer experience.
- Excellent written and verbal communication skills.
- Logical thinker who can assess a situation and provide the right balance of empathy, urgency, and diagnostic of next steps.
- Passion for learning and continuous improvement.
- High level of personal integrity and confidentiality.

**Preferred**:

- Strong comfort with Excel and large data sets.
- HR Professional certification and PHR/SPHR/CPHR considered an asset.
- Spanish speaking fluency considered an asset.

  • Guest Experience Centre Consultant

    4 days ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Halifax, NS)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side Mario’s,...

  • People Operations Specialist

    4 weeks ago

    Halifax, Nova Scotia, Canada PEOPLE FORCE CONSULTING INC Full time

    Job Summary:We are looking for an HRMS Consultant who can bring expertise in HCM/HR processes, SAP SuccessFactors and ECC HCM, and consulting experience to our team.About the Role:Responsibilities:Analyzing client requirements and developing customized HRMS solutions.Collaborating with cross-functional teams to deliver projects.Providing training and support...

  • Guest Experience Centre Consultant

    4 days ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Halifax, NS)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...

  • Guest Experience Centre Consultant

    2 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Halifax)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Experience Centre Consultant

    2 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side Mario’s, Landing...

  • Guest Experience Centre Consultant

    2 days ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consultant for the Halifax area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...

  • Bilingual Guest Experience Centre Consultant

    2 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual** **Guest Experience Centre Consulant** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Sales Representative

    2 weeks ago

    Halifax, Nova Scotia, Canada Conquer Experience Inc. Full time

    We have some incredibly talented people on board. From our technical staff to our leadership team, investors and advisory boards, we have deep expertise, passion and industry experience. We may be a startup, but our people have solid track records from organizations such as Electronic Arts and Motorola. We have a strong technical foundation for our platform...

  • Employee Experience Specialist

    2 weeks ago

    Halifax, Canada Irving Shipbuilding Full time

    **EMPLOYEE EXPERIENCE SPECIALIST** Irving Shipbuilding is proud to be Canada’s National Shipbuilder. Over the next 30 years, our shipbuilders will construct 20+ modern patrol ships and surface combatants for the Royal Canadian Navy as part of the largest defence procurement project in Canadian history. We have built more than 80% of Canada's current...

  • Customer Experience Specialist

    7 hours ago

    Halifax, Nova Scotia, Canada Loblaw Companies Limited Full time

    About UsLoblaw Companies Limited is a leading Canadian retailer with a long history of innovation and commitment to customer satisfaction. Our unique position as one of the country's largest employers provides our colleagues with a range of opportunities and experiences.Job OverviewWe are seeking an experienced Specialist to join our team in the Atlantic...

  • Retail Experience Specialist

    12 hours ago

    Halifax, Nova Scotia, Canada Fluevog Shoes Australia Pty Full time

    At Fluevog Shoes Australia Pty, we're on the hunt for a talented Retail Experience Specialist to elevate the shopping experience for our customers. This role is perfect for individuals who thrive in fast-paced environments, possess excellent communication skills, and have a passion for delivering outstanding customer service.About the RoleCustomer Service:...

  • People and Culture Specialist

    5 days ago

    Halifax, Nova Scotia, Canada VenorTalent Full time

    Venor Talent is proud to partner with TrueFoam on their search for an HR Business Partner. This is a true greenfield opportunity for a strategic, self-starter who thrives on autonomy, innovation, and driving meaningful change. The HRBP will play a pivotal role in shaping and driving the company's people and culture strategy, spearheading new employee...

  • Delivery Experience Specialist

    5 days ago

    Halifax, Nova Scotia, Canada goeasy Ltd Full time

    **Company Overview:**goeasy Ltd. is a rapidly growing company in Canada, recognized as one of North America's Most Engaged Workplaces. Our mission is to help everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.**Job Description:**As a Delivery Specialist, you will have the...

  • Digital Experience Specialist

    12 hours ago

    Halifax, Nova Scotia, Canada Jace Holdings Ltd. Full time

    **Job Title:** Digital Experience Specialist**About Us:Jace Holdings Ltd. is a leading organization in the field of digital experience, committed to delivering exceptional shopping experiences and amazing food to our customers.We are a family of 128,000 employees and franchise affiliates who share a collective passion for nurturing the things that make life...

  • Perioperative Training Solutions Specialist

    3 hours ago

    Halifax, Nova Scotia, Canada Conquer Experience Inc. Full time

    Enhance Surgical Readiness with Immersive SimulationsEquip your learners with the confidence to step into the OR and tackle unfamiliar procedures. With flexible practice and insightful assessments, they'll master skills before ever standing next to a surgeon and surgical patient.Flexible, On-Demand Surgical Training Tools for Enhanced OR ReadinessConquer...

  • Specialist, Customer Experience- Atlantic Region

    13 hours ago

    Halifax, Nova Scotia, Canada Loblaw Companies Limited Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities...

  • Director of People

    2 weeks ago

    Halifax, Nova Scotia, Canada VenorTalent Full time

    Are you a strategic HR leader ready to drive cultural excellence and organizational growth?On behalf of Graybar Canada, we are seeking an experienced and passionate Director of People & Culture.Graybar Canada – a division of Graybar Electric US – is a leader in the distribution of high-quality electrical, automation and telecommunications products that...

  • HR People Services Operations Specialist

    2 days ago

    Halifax, Nova Scotia, Canada GSK Full time

    Description GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing...

  • Bilingual Customer Experience Specialist

    2 days ago

    Halifax, Nova Scotia, Canada Sleep Country Full time

    Company Description At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve. We make every decision by following three principles. We...

  • People & Culture Coordinator

    2 weeks ago

    Halifax, Canada LifeRaft Full time

    With a commitment to positivity and a passion for nurturing team culture, LifeRaft is seeking a proactive, resourceful People & Culture Coordinator to join our team and support all things People & Culture! As the People & Culture Coordinator, you will play a pivotal role in contributing to our organization's success by supporting various HR functions,...