Patient Experience Coordinator

2 weeks ago


North Bay, Canada SYMETRICS Full time

Responsibilities:

- Oversee and manage the patient experience at our clinic
- Ensure that patients receive exceptional customer service and care throughout their visit
- Develop and implement strategies to improve patient satisfaction and loyalty
- Maintain accurate and up-to-date patient records using electronic medical records systems
- Assist with administrative tasks such as scheduling appointments (by phone or in person), verifying insurance, and billing
- Work with Excel spread sheets and Google drive

**Experience**:

- Previous experience working as a receptionist preferred
- Familiarity with electronic medical records systems, Excel and Google
- Strong administrative skills, including knowledge of office procedures and medical terminology
- Excellent communication and interpersonal skills to effectively interact with patients and staff
- Ability to handle phone systems and manage multiple tasks simultaneously

We offer competitive compensation and benefits packages. Join our team and make a difference in the lives of our patients

**Job Types**: Full-time, Part-time

**Salary**: From $18.00 per hour

Expected hours: 16 - 37.5 per week

**Benefits**:

- Company events
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Ability to Commute:

- North Bay, ON P1B 1B8 (required)

Ability to Relocate:

- North Bay, ON P1B 1B8: Relocate before starting work (required)

Work Location: In person

Application deadline: 2024-03-08
Expected start date: 2024-03-11



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