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Quality Assurance Manager

1 month ago

Delta, Canada Monte Cristo Bakery Ltd Full time

**RESPONSIBILITIES**:

- Lead QA department, ensuring food safety and quality assurance processes are in place and maintained
- Implement quality assurance/quality control procedures and monitor compliance programs for raw material, work in process and finished product quality and safety
- Manage pest control, chemical control, allergen programs
- Assure proper sanitation programs are in place and documentations are maintained. Lead sanitation team in conjunction with operations manager to ensure sanitation program is effectively implemented.
- Champion food safety and quality assurance processes and coordinate third party audits such as NSF Supplier Assurance and SQF.
- Maintain and verify all quality assurance/quality control records and other documentations required by customers and/or the company are accurate
- Ensure that all quality assurance manuals are maintained; SOP, SSOP and HACCP
- Ensure effectiveness of the Recall Program and conduct mock recalls as required
- Deal with customer complaints from investigation through to taking corrective action and reporting to the customer and the company
- Ensure that quality control procedures are developed as part of the new product development process
- Manage employee quality training and maintain active training files. Update training needs for each employee at least once a year or as required

**QUALIFICATION REQUIREMENTS**:

- Minimum of four to six years of quality assurance management experience in the food manufacturing industry.
- Experience with third party audits GFSI level (SQF) and NSF Supplier Assurance audit
- SQF Practitioner & PCQI certification
- Thorough understanding of quality assurance procedures, HACCP and safety requirements.
- Excellent communication, interpersonal and leadership skills to manage a diverse team
- Comfortable in using MS Office
- Strong analytical, problem-solving and organizational skills
- Superior communications and interpersonal skills and leadership abilities
- Results oriented, self motivated and works well under pressure
- A self-starter, with the ability to clearly and effectively communicate with internal staff and external customers, a willingness to learn, embrace change and the ability to work in a fast paced environment is required.

Benefit: Group insurance available after 3 months, Retire Savings Matching Plan

**Job Types**: Full-time, Permanent

**Salary**: From $75,000.00 per year

**Benefits**:

- Discounted or free food
- Extended health care
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Quality Assurance: 4 years (preferred)

Work Location: In person

Expected start date: 2023-06-12

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