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Full Time Cake Decorator

3 months ago

Hamilton, Canada Fortinos Full time

**About the role**
Whether we are planning a birthday party, celebrating an achievement, planning family dinner or just have an appetite for something from the bakery we will find a Decorator to provide a memorable experience and personal touch to our in-store shopping experience.

As **Decorators**, we directly serve customers like ourselves by taking orders and accurately labeling products. We provide friendly service by answering customer questions and sharing our knowledge and experience. We want to show you how it is done and have you help us improve and build an even better in-store experience. We’d love to hear from you.
- ** passion & commitment to customer service is a key driver for our Company**

**Duties and Responsibilities**:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- To decorate and finish cake/pastry products;
- To co-ordinate production/waste schedule;
- To fill and maintain merchandising units;
- To wrap, price and code finished product;
- To perform other duties, as assigned**.**
- Exceptional customer service skills
- Minimum of 5 years’ previous work experience in a supermarket retail environment;
- Full knowledge of Fortino’s cake and pastry varieties;
- Ability to direct/train staff to follow Fortino’s cake/pastry decorating policies;
- Flexibility to work a variety of hours which include days, evenings and weekends;
- Ability to work in a fast paced environment;
**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.