Manager Client Advice
3 months ago
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What you’ll be doing
- As a member of the Personal and Business Banking team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal - delivering an exceptional client experience and deepening client relationships. As a Manager, Client Advice, you’ll inspire team members to perform at their best, while supporting a “One Team” approach that connects each client with the right advice to meet their financial needs. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.- At CIBC we enable the work environment most optimal for you to thrive in your role. _To successfully perform the work, you’ll be on-site full-time._
- How you’ll succeed-
- Client experience - Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service. Deliver the client experience by encouraging employees to quickly resolve client complaints, escalating when necessary, and manage hard to solve issues. Empower clients to utilize self-service channels.
- Results driven leadership - Create a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial needs. Support the Banking Centre Leader in monitoring business performance, put action plans in place to close any gaps and work as one team with all partners to increase the banking centre’s overall performance.
- People Leadership - Create a team oriented, positive and productive working environment by recognizing the contributions of your team. Lead and coach a successful client service and financial services team. Advocate CIBC within the community to recruit employees who share and demonstrate our values.- Who You Are-
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
- You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity
- You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP)
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability. What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions
What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location
Thunder Bay-Arthur and Edward
Employment Type
Regular
Weekly Hours
37.5
Skills
Banking, Client Relationship Building, Client Service, Coaching, Communication, Customer Experience (CX), Financial Pr
-
Manager Client Advice
6 months ago
Thunder Bay, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Relationship Manager
1 month ago
Thunder Bay, Ontario, Canada Royal Bank of Canada> Full timeAbout the RoleWe are seeking a highly motivated and client-focused Client Relationship Manager to join our team. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with clients, identifying their needs, and providing solutions to help them achieve their goals.Key Responsibilities:Proactively engage...
-
Client Advisor
2 months ago
Thunder Bay, Canada Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service...
-
Client Advisor
4 weeks ago
Thunder Bay, Canada Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to...
-
Client Advisor
3 months ago
Thunder Bay, Canada Royal Bank of Canada Full time**Job Summary** What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help...
-
Expert Client Relationship Manager
4 weeks ago
Thunder Bay, Ontario, Canada Royal Bank of Canada> Full timeRole OverviewWe are seeking an experienced and client-focused professional to join our team as a Banking Advisor. This is an exciting opportunity for individuals who thrive in a dynamic environment and are passionate about delivering exceptional customer experiences.About the JobThis role offers a competitive salary of approximately $65,000 per year,...
-
Client Advisor
1 month ago
Thunder Bay, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners...
-
Client Service Manager
6 months ago
Thunder Bay, Canada Bayshore HealthCare Full timeThe Client Service Manager, under the direction of the immediate Supervisor, oversees the coordination of client care schedules by the Client Service Coordinators. S/he is responsible for timely data entry of all client referrals, new orders and updated information. The Client Service Manager oversees all aspects of client service including but not limited...
-
Client Service Manager
3 months ago
Thunder Bay, Canada Paladin Security Full timeClient Service Manager **Position**:Client Service Manager** **City**:Thunder Bay, Ontario** **Status**:Full-Time** **Hours**:Monday to Friday (0800-1600) with possibility of overtime or on call** This leadership position will champion the leadership and growth of Paladin Security Group’s security programs for all Paladin contracts in Thunder Bay,...
-
Management Biologist
6 days ago
Thunder Bay, Canada Ministry of Natural Resources Full timeAre you looking for an opportunity to showcase your expertise in biology and the management of aquatic and terrestrial ecosystems in a District with a range of diverse and rich ecosystems? Are you able to think big picture and able to problem solve in a creative way? If so, consider this challenging opportunity to join our team. The Ontario Public Service...
-
Manager Associates
2 months ago
Thunder Bay, Canada Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** ** Specific location is to be determined, however successful incumbent must be mobile within the Sudbury OR Thunder Bay Markets ** The Manager, Associates within our MSNWO Financial Planning business is responsible for developing and leading a team of associate sales support professionals. Through focused...
-
Business Development Manager
4 weeks ago
Thunder Bay, Ontario, Canada Scotiabank Full timeAre you a results-driven professional with a passion for building long-lasting relationships and driving business growth? Do you have a strong understanding of the financial services industry and a talent for developing and executing strategic plans?We are seeking an experienced Financial Planner to join our team at Scotiabank. As a key member of our team,...
-
Client Advisor
3 months ago
North Bay, Canada Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service...
-
Assistant Manager
3 months ago
Thunder Bay, Canada Scotiabank Full timeRequisition ID: 204717 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and...
-
Counsellor, Client
1 month ago
Thunder Bay, Canada St Joseph's Care Group Full time**Bargaining Unit: NON-UNION** **Status: Full Time** **Department: Support Services** **Site: Sister Leila Greco Apartments** **Shifts: Days** **Annual Salary: $56,951.5 - $71,219.85** Under the direct supervision of the Manager, Housing & Long Term Care Community Support Programs, the Client Counsellor will provide tenant-focused support services and/or...
-
Client Care Navigator
3 months ago
Thunder Bay, Canada Vision Loss Rehabilitation Canada Full timeDo you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset? **Vision Loss Rehabilitation Canada** is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified...
-
Client Marketing Director
2 months ago
Thunder Bay, Canada TAG Creative Strategy Full timeForget what you know about marketing agencies. At TAG, we don't just create pretty things for our clients, we are an extension of their team. Marketers, project managers, management consultants - we are all of these and yet none of them. Our company doesn't fit a conventional mould, nor do we want to. Colouring outside the lines is what we do; breaking...
-
Client Marketing Director
2 months ago
Thunder Bay, Canada TAG Creative Strategy Full timeForget what you know about marketing agencies. At TAG, we don’t just create pretty things for our clients, we are an extension of their team. Marketers, project managers, management consultants - we are all of these and yet none of them. Our company doesn’t fit a conventional mould, nor do we want to. Colouring outside the lines is what we do; breaking...
-
Commercial Banking Advisor
3 months ago
Thunder Bay, Canada Royal Bank of Canada Full time**Job Summary** What is the opportunity? By joining RBC as a Commercial Banking Advisor, you open the door to an exciting career in commercial banking. This is your opportunity to become a critical member of the Client Relationship Team in a results-oriented environment in collaboration with Relationship Managers, Treasury Solutions, Service Advisors and...
-
Mortgage Specialist
3 months ago
Thunder Bay, Canada Scotiabank Full timeRequisition ID: 189454 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Join us as we build a high-performing, purposed driven, winning sales team, anchored by an inclusive, client-focused culture. **Job Purpose**: We are currently seeking a passionate and results-driven Home Financing Advisor (HFA) to...